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Iherb

Pharmacy
  • 0 ISSUES RESOLVED
  • 180 TOTAL REVIEWS
  • $15.1K CLAIMED LOSSES
  • $225 AVERAGE LOSS
2.1
Customer service
Website
Staff
Diversity of Products or Services
Discounts and Special Offers
  • Good selection 6
  • Quick delivery 3
  • Low prices 3
  • Quick response 2
  • Free shipping over 40 dollars 2

Customers don't like

  • Never got product i did want3
  • Customer service dismissive3
  • Total frustration2
  • Took money not receiving order2
  • Shipping2
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Vitacost

Health and Beauty
  • 0 ISSUES RESOLVED
  • 47 TOTAL REVIEWS
  • $11.1K CLAIMED LOSSES
  • $618 AVERAGE LOSS
3.1
Customer service
Website
Staff
Diversity of Products or Services
Discounts and Special Offers
  • Receiving my product quickly 1
  • Prices are good 1
  • Have good discounts 1
  • Ease of ordering 1

Customers don't like

  • Still no call from head office1
  • Several times now they have not called me back1
  • No empathy from management1
  • Management is cold1
  • Management acts like robots1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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ExcitingLadybird
#1479124

Iherb for the win . Better prices , Better variety of products , Quick response with Customer Service AND Shipping is ALWAYS Free at $20 or more . I will always be a loyal customer of Iherb !