PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Swanson Health Products and iHerb as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Swanson Health Products
iHerb

Swanson Health Products and iHerb Overview

Total reviews
14
230
Company responses
0
0
Issues resolved
0
1

iHerb was first mentioned on PissedConsumer on Jan 30, 2012 and since then this brand received 230 reviews. It is 216 reviews more than Swanson Health Products received since Dec 27, 2012.

Swanson Health Products and iHerb Consumer Ratings

Rank
76 out of 774 in Pharmacy category
73 out of 774 in Pharmacy category
Customer service
56 in category
71 in category
Price Affordability
61 in category
75 in category
Value for money
47 in category
72 in category

According to consumer ratings and reviews, iHerb ranks 3 points higher in the Pharmacy category than Swanson Health Products. People gave Swanson Health Products 1.7 stars for Customer service criterion in Pharmacy category and it is 137 points higher than the worst rated brand in this category. At the same time, iHerb was rated 1.5 stars for Customer service criterion in this category and it is 122 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that Swanson Health Products has a higher rating than iHerb. Regarding Value for money criterion, consumers gave Swanson Health Products 2.5 stars and it is 76% greater than other in category. iHerb however was rated 1.9 stars and it is 63% greater than other in category.

Swanson Health Products and iHerb Rating Details

Customer service
1.7 (3 reviews)
1.5 (106 reviews)
Reviewer's quote

...Their customer care agents are sometimes polite but not helpful...

PissedConsumer1083694

...I found out that Royal Mail charges an £8 handling fee on top of the £4 customs taxes; this on a supplement costing just over £20 Referring the matter to Customer services, I wasted more than 5 hours in emails and online chat that my complaint is the £8 charge, due to iherb misrepresentation, but got nowhere as they...

Ona
Price Affordability
2.5 (2 reviews)
2.2 (90 reviews)
Reviewer's quote

I placed my order,my credit card was billed,then no product delivered,A WEEK LATER!!!!subsequently,after receiving confirmation of my order via my email,,i tried to check on my order at the end of a weeks passing.now,,not even my email is recognized by thelm...I WILL NEVER PURCHASE FROM SWANSON...

PissedConsumer1254722

I have a problem when paying using payPal the total price is not the same as in there website it charge me more. I tried to contact customer support but they keep saying give us 2-3 day and we will contact you and its been 15 days and the same answer each time. I need to contact with a person on...

Maisaa Y
Value for money
2.5 (2 reviews)
1.9 (71 reviews)
Reviewer's quote

I placed an order on 12/12/2016. After checking out with my Discover card, I was awarded a free gift for, I would just pay the $5.99 handling and shipping. There were two additional items for $1.99Shipping. I did not mark the boxes, already thinking, nothing is free. I received a mailer and inside...

PissedConsumer984568

I'm trying to place an order. your website keeps saying my credit card is expired. it is good until 2024. can someone please straighten this out for me?.

Michele E

Swanson Health Products and iHerb Pros and Cons

Pros
  • Appear good potency
  • Good selection
  • Low prices
  • Quick delivery
Cons
  • No longer trust swanson
  • I will never purchase form thelm again
  • Total frustration
  • Shipping
  • No help correcting their mistakes

Swanson Health Products and iHerb Most Positive Reviews

Top rated reviews
No votes
5

I have been ordering from iHerb for several years. I have had nothing but great experiences ordering from this company....

Swanson Health Products and iHerb Most Critical Reviews

Lowest rated reviews
1

I have waited 20 minutes and still no rep to assist me with placing an order!!!!! will take my business else where.

1

I ordered from IHerb.co from Canada and paid $CAD 8.02 for shipping and handling using DHL International. When the DHL d...

Swanson Health Products and iHerb Latest Reviews

Recent published reviews
1

I have been doing business with Swanson for a number of years.
I have a credit card on file and it was charged and produc...

Read all 14 reviews
1.3

Ciherb is misrepresenting the local postal services in their website.
In am UK based and I chose delivery by local post,...

Read all 230 reviews

Swanson Health Products and iHerb Products and Services

Most reviewed product and services
  • Swanson Health Products Customer Care (2 reviews)
  • Swanson Health Products Cream (1 review)
  • Iherb Shipping Service (44 reviews)
  • Iherb Customer Care (25 reviews)
  • Iherb Supplement (10 reviews)