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Iherb

Drug Stores and Drugs
  • 0 ISSUES RESOLVED
  • 147 TOTAL REVIEWS
  • $7.7K CLAIMED LOSSES
  • $132 AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Staff
Turnaround Time
  • Good selection 6
  • Low prices 3
  • Quick delivery 3
  • Nothin 2
  • Quick response 2

Customers don't like

  • Never got product i did want3
  • Customer service dismissive3
  • Shipping2
  • Total frustration2
  • Took money not receiving order2
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Optumrx

Drug Stores and Drugs
  • 0 ISSUES RESOLVED
  • 413 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Staff
Turnaround Time
  • Some reps who tried to help 5
  • Customer service reps are mostly nice and calm 3
  • Savings 3
  • That they are professional and respectful 3
  • Encountered the same problem twice already 2

Customers don't like

  • Complete lack of honesty9
  • Order fulfillment9
  • Incompetent employees7
  • Customer service5
  • Quality of call center people is very low4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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