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Iherb

Drug Stores and Drugs
  • 0 ISSUES RESOLVED
  • 164 TOTAL REVIEWS
  • $15K CLAIMED LOSSES
  • $234 AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Staff
Turnaround Time
  • Good selection 5
  • Quick delivery 3
  • Low prices 3
  • Quick response 2
  • Nothin 2

Customers don't like

  • Never got product i did want3
  • Customer service dismissive3
  • Took money not receiving order2
  • Said one thing did another2
  • Not mentioning the exact customs duty2
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OptumRx

Drug Stores and Drugs
  • 0 ISSUES RESOLVED
  • 463 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Staff
Turnaround Time
  • Some reps who tried to help 5
  • Customer service reps are mostly nice and calm 4
  • Savings 3
  • That they are professional and respectful 2
  • Encountered the same problem twice already 2

Customers don't like

  • Order fulfillment9
  • Customer service7
  • Complete lack of honesty7
  • Incompetent employees6
  • Deceitful4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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