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Iherb

Pharmacy
  • 0 ISSUES RESOLVED
  • 185 TOTAL REVIEWS
  • $16.4K CLAIMED LOSSES
  • $234 AVERAGE LOSS
2.1
Customer service
Website
Staff
Diversity of Products or Services
Turnaround Time
  • Good selection 6
  • Quick delivery 4
  • Low prices 3
  • Free shipping over 40 dollars 3
  • Quick response 2

Customers don't like

  • Shipping3
  • Never got product i did want3
  • Customer service dismissive3
  • Total frustration2
  • Took money not receiving order2
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OptumRx

Pharmacy
  • 0 ISSUES RESOLVED
  • 557 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.4
Customer service
Website
Staff
Diversity of Products or Services
Turnaround Time
  • Some reps who tried to help 6
  • Customer service reps are mostly nice and calm 4
  • That they are professional and respectful 3
  • Some reps tried to help 3
  • Savings 3

Customers don't like

  • Customer service14
  • Order fulfillment9
  • Complete lack of honesty9
  • Incompetent employees7
  • Totally unprofessional4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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