PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sirius Xm Radio and Iheartradio as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sirius Xm Radio
Iheartradio

Sirius Xm Radio and Iheartradio Overview

Total reviews 1325 1
Company responses 0 0
Issues resolved 7 0

Sirius Xm Radio and Iheartradio Consumer Ratings

Rank
200 out of 1460 in Telecommunications category
631 out of 1460 in Telecommunications category
Customer service
230 in category
484 in category
Diversity of Products or Services
129 in category
480 in category
Value for money
184 in category
425 in category
Product or Service Quality
90 in category
No votes

Sirius Xm Radio and Iheartradio Rating Details

Customer service
1.3 (393 reviews)
1 (1 review)
Reviewer's quote

After trying to contact customer service to ask for some help, you get a menu to choose from and when you pick one of the choices it says " can't find response " and hangs up. Also they need to get their hours of operation correct. One site says these days and times, and the next says different...

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I tried to log in. Forgot the password. I tried to request an email to reset but doesn't recognize me. But I have gotten emails before. I don't listen to iheartradio very much. So just want to go to the free subscription. Please remove my subscription.

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Diversity of Products or Services
2.1 (365 reviews)
1 (1 review)
Reviewer's quote

...It has been 2 days and they have taken their money and I have no equipment or services for which they are taking my money. Customer service has hung up on my 3 times this morning...

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No items

Value for money
1.7 (289 reviews)
1 (1 review)
Reviewer's quote

Have been on the phone for 2 hours (first rep hung up on me) and still waiting for completion of my money owed to me. Representative is from foreign country and cannot understand me (Michigan, USA) and I cannot understand her. I am canceling my SiriusXM service even though I did enjoy it but not...

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No items

Product or Service Quality
2.2 (362 reviews)
No votes
Reviewer's quote

...I can't tell you that I've never had a better customer service than this one. I made the decision to renew my account for another year. Please tell him he did a great job..

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No items

Sirius Xm Radio and Iheartradio Pros and Cons

Pros
  • Radio service
  • Good sound
  • No commercials
No votes
Cons
  • Horrible customer service
  • Lack of variety
  • Poor sound quality
No votes

Sirius Xm Radio and Iheartradio Most Positive Reviews

Top rated reviews
5

I'm so disappointed that Escape is no longer available. Nothing compares. Watercolors is not a good replacement. Too muc...

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No votes
5

Sirius has cancelled Escape, telling you you can go to Love for similar offerings - not the case. Love is soft jazz /...

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No votes

Sirius Xm Radio and Iheartradio Most Critical Reviews

Lowest rated reviews
1

Re: Acct# 1-43******** September 3, 2008


The company, "XM Radio" was informed via registered e-mail; and verba...

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1

I tried to log in. Forgot the password. I tried to request an email to reset but doesn't recognize me. But I have...

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1

Re: Acct# 1-xxx164**** September 3, 2008

The company, "XM Radio" was informed via registered e-mail; and verba...

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No votes

Sirius Xm Radio and Iheartradio Latest Reviews

Recent published reviews
No votes

Would like to speak with a customer service person

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No votes
No votes

I would just like to say Howard Stern program has sucked for years since Artie Lang was let go and hes a left-wing loon...

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No votes

Sirius Xm Radio and Iheartradio Products and Services

Most reviewed product and services
  • Sirius Xm Radio Subscription (367 reviews)
  • Sirius Xm Radio Radio Service (112 reviews)
  • Sirius Xm Radio Radio Program (27 reviews)
  • Iheartradio Subscription (1 review)