PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ifit and Lifetime Fitness as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ifit
Lifetime Fitness

Ifit and Lifetime Fitness Overview

Total reviews 197 691
Company responses 0 0
Issues resolved 1 3

Ifit and Lifetime Fitness Consumer Ratings

Rank
75 out of 315 in Weight Loss, Diets and Training category
33 out of 375 in Fitness Centers category
Customer service
60 in category
No votes
Website
67 in category
No votes
Value for money
54 in category
No votes
Product or Service Quality
55 in category
No votes

Ifit and Lifetime Fitness Rating Details

Customer service
1.2 (101 reviews)
No votes
Reviewer's quote

...iFit has a problem they can't seem to fix!!! No customer service to help you out. Do NOT pay for iFit as it will be a total waste of money..

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...PEOPLE, CURRENTLY THE IMMATURE BAD BEHAVIOR AND THAT BS SALES CRAP IS ONLY ENTERING THE GYM, ITS OVERCROWDED EVERY DAY HERE, THEY DONT HAVE TO GIVE DECENT CUSTOMER SERVICE HERE AND THEY...

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Website
1.4 (83 reviews)
No votes
Reviewer's quote

...Impossible in their website to find a contact email for customer service..

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...Well their app and website list all of this information totally different. So after we drive out the parking lot, the sales manager tells me that we can come back next weekend after 4pm his treat. They don’t want “guest” crowding the location...

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Value for money
1.4 (82 reviews)
No votes
Reviewer's quote

We brought this machine on the 29th of September 2020. It has been together since that night. I have gone online to activate this piece of junk. I have entered ALL INFORMATION REQUIRED and CAN STILL NOT TALK TO A PERSON!!!!! What a waste of money!!!!!!! I will go online and tell everyone about...

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I needed to cancel my membership, but they charged me for starting June1st through next month for $215(today is June 9) The money I paid was not covered for this month they told me now but not when I applied. Because the staff and managers are not well-trained to tell me or explain my membership...

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Product or Service Quality
1.4 (78 reviews)
No votes
Reviewer's quote

...I have reached out to customer service with no resolution. I am soooo disappointed. Wish I had gotten a Peloton..

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STHE GYM IS OVERPACKED SO THEY DONT HAVE TO HAVE ANY CUSTOMER SERVICE THATS GOOD ANYMORE? ITS REALLY MESSED UP TO UNDERSTAND THAT NOW THEY GET VERY PERSONAL WITH THE MEMBERS THAT THE STAFF SIMPLY DOESNT LIKE? THEY HOLD SECRET MEETINGS AMONG ALL THERE FRIENDS WHO WORK THE GYM THEN THEY TERMINATE ON...

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Ifit and Lifetime Fitness Pros and Cons

Pros
  • Programs are enjoyable to exercise to
  • Machine
  • Enjoy exercising to thier various sceneries
  • Equipment
  • Location
  • Facility
Cons
  • Poor customer service
  • Poor to non-existent customer service
  • Deceptive business practices
  • Customer service
  • Billing practices
  • Unprofessional staff

Ifit and Lifetime Fitness Most Positive Reviews

Top rated reviews
5

I was automatically renewed. I wasn’t surprised because I read the terms and conditions.

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5

Spin Cycle teacher Becky B. Is very rude and disrespectful. She brings her personal problems to class and make...

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5

Tech support talked me through the process in order to schedule and save my workout.

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5

Unhappy about the changes with the class time especially Tuesday Elena class was 9;45 now 10 but Yves class is 11 I...

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Ifit and Lifetime Fitness Most Critical Reviews

Lowest rated reviews
1

I purchased the ifit program. Was told I would receive a free activity band. Never got it! When I called and asked they...

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1

They also wouldn't let guests in on weekends or sunny days during the short summer. What good is a guest pass? Since I...

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1

BEWARE! I purchased a NordicTrack Treadmill and it came with and advertised $99 subscription to iFIT for a year. I...

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1

Whatever you do don't join this company in this city or in whatever country you find it in. I have been with Lifetime Fi...

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Ifit and Lifetime Fitness Latest Reviews

Recent published reviews
No votes

Wont allow me to activate my promo code

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1

Colorado Springs Branch:
My Hispanic husband and I were publically humiliated and accosted by the night staff. A horrible...

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1

iFit training sessions continue to loop. Updated software but the video feed starts out fine and after about a minute st...

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1.2

A family member tried repeatedly over a course of several weeks to contact the lifetime gym to suspend the membership...

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Ifit and Lifetime Fitness Products and Services

Most reviewed product and services
  • Ifit Membership (69 reviews)
  • Ifit Premium Membership (8 reviews)
  • Ifit Treadmill (3 reviews)
  • Lifetime Fitness Membership (222 reviews)
  • Lifetime Fitness Facility (38 reviews)
  • Lifetime Fitness Manager (36 reviews)