PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ifit and Lifetime Fitness as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ifit
Lifetime Fitness

Ifit and Lifetime Fitness Overview

Total reviews
111
650
Company responses
0
0
Issues resolved
1
3

Lifetime Fitness was first mentioned on PissedConsumer on Jul 14, 2008 and since then this brand received 650 reviews. It is 539 reviews more than Ifit received since Dec 5, 2015. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Ifit customer support team than with Lifetime Fitness customer service.

Ifit and Lifetime Fitness Consumer Ratings

Rank
74 out of 373 in Weight Loss, Diets and Training category
37 out of 666 in Fitness Centers category
Customer service
49 in category
33 in category
Price Affordability
56 in category
68 in category
Exchange, Refund and Cancellation Policy
40 in category
25 in category

Ifit and Lifetime Fitness Rating Details

Customer service
1.1 (60 reviews)
1.5 (246 reviews)
Reviewer's quote

...$420 a second time! They said it was the banks fault which makes no sense! I talked to the bank and said it was set up as a reoccurring charge! Spoke to customer service again with no resolution! I have to dispute the charge with the bank and make sure my account number is blocked so I am not charged again! Really not worth the...

PissedConsumer1723607

Woodstock, GA: Management is incapable of maintaining inventory of the equipment for the water aerobics classes. Classes have enough equipment for attending members about 10% of the time. Always what we do have contains broken and/or moldy equipment. When more equipment is needed it is always up to...

Nancy A
Price Affordability
1.5 (48 reviews)
1.9 (217 reviews)
Reviewer's quote

...I asked their customer service and they stated it was a price increase and it was normal, even though it was NOT the price I agreed to. Now the recurring monthly charges are $15 + $1. 17 in tax...

Porcha

Every 4 months the price has gone up. 10ish $..

PissedConsumer1709145
Exchange, Refund and Cancellation Policy
1.2 (47 reviews)
1.6 (193 reviews)
Reviewer's quote

Do not buy a iFit related workout machine because they will charge you a yearly fee to utilize the machine. I held the iFit button down on my treadmill for over 30 seconds and the machine was activated. I did not give iFit my credit card number.to the company so they could bill me this fraudulent...

Anthony L

Me and my family visited their Ajax branch on a free visit advertised in fb. we were falsely convinced for many things and we subscribed for membership and other services. It was very expensive, but thought about their good service and promises, we joined. with in one week, we had a free onboarding...

stanly t

Ifit and Lifetime Fitness Pros and Cons

Pros
  • Machine
  • Like my treadmill
  • Worked fine before change of wifi
  • Location
  • Equipment
  • Facility
Cons
  • Poor customer service
  • Worse that any ive experienced
  • Poor to non-existent customer service
  • Customer service
  • Billing practices
  • New managment

Ifit and Lifetime Fitness Most Positive Reviews

Top rated reviews
5

I was automatically renewed. I wasn’t surprised because I read the terms and conditions.

5

Spin Cycle teacher Becky B. Is very rude and disrespectful. She brings her personal problems to class and make...

Ifit and Lifetime Fitness Most Critical Reviews

Lowest rated reviews
1

I purchased the ifit program. Was told I would receive a free activity band. Never got it! When I called and asked they...

1

They also wouldn't let guests in on weekends or sunny days during the short summer. What good is a guest pass? Since I...

Ifit and Lifetime Fitness Latest Reviews

Recent published reviews
1

Horrible customer service! I purchased a treadmill one year ago with a free year of if it and this year was charged...

Read all 111 reviews

Complaint of misbehavior of staff

Read all 650 reviews

Ifit and Lifetime Fitness Products and Services

Most reviewed product and services
  • Ifit Membership (52 reviews)
  • Ifit Customer Care (18 reviews)
  • Ifit Premium Membership (3 reviews)
  • Lifetime Fitness Membership (215 reviews)
  • Lifetime Fitness Customer Care (69 reviews)
  • Lifetime Fitness Manager (36 reviews)