PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ifit and Lifetime Fitness as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ifit
Lifetime Fitness

Ifit and Lifetime Fitness Overview

Total reviews
136
661
Company responses
0
0
Issues resolved
1
3

Lifetime Fitness was first mentioned on PissedConsumer on Jul 14, 2008 and since then this brand received 661 reviews. It is 525 reviews more than Ifit received since Dec 5, 2015. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Ifit customer support team than with Lifetime Fitness customer service.

Ifit and Lifetime Fitness Consumer Ratings

Rank
76 out of 345 in Weight Loss, Diets and Training category
36 out of 594 in Fitness Centers category
Customer service
51 in category
33 in category
Website
56 in category
28 in category
Staff
50 in category
40 in category

Ifit and Lifetime Fitness Rating Details

Customer service
1.1 (69 reviews)
1.5 (249 reviews)
Reviewer's quote

...I have used their programs in the past an like it but their customer service sucks almost to the point of arrogance. I paid $175 for the membership and I deserve a resolution to my problem. Bottom line - It has been nearly a month and no help from them..

Joselyn

...Rate increases for equipments! Dirty gym! Overly crowded classes/not enough options! Ridiculous pricing at cafe! Customer service is horrible ! If you chose to join read everything and get it in writing!..

Theresa
Website
1.4 (56 reviews)
2.4 (224 reviews)
Reviewer's quote

I just noticed a charge on my credit card statement for renewal for 192.60. I have not used the service in over a year. I never received any kind of email that they charged me or that I was going to be charged. At first he said he could only refund me $90 because it was over 30 days. I explained to...

Erica W

...Well their app and website list all of this information totally different. So after we drive out the parking lot, the sales manager tells me that we can come back next weekend after 4pm his treat. They don’t want “guest” crowding the location...

Diana w
Staff
1.1 (56 reviews)
1.9 (249 reviews)
Reviewer's quote

Machine wont start. Support non existant.

Aniayah

...The staff don't even speak to you unless they can get money from you. The manager does say hello, but thats it. The cleanliness of the bathrooms are just ok, and thats because they won't give the guy who cleans any help...

ken h

Ifit and Lifetime Fitness Pros and Cons

Pros
  • Machine
  • Enjoy exercising to thier various sceneries
  • Programs are enjoyable to exercise to
  • Location
  • Equipment
  • Facility
Cons
  • Poor customer service
  • Poor to non-existent customer service
  • Worse that any ive experienced
  • Customer service
  • Billing practices
  • New managment

Ifit and Lifetime Fitness Most Positive Reviews

Top rated reviews
5

I was automatically renewed. I wasn’t surprised because I read the terms and conditions.

5

Spin Cycle teacher Becky B. Is very rude and disrespectful. She brings her personal problems to class and make...

Ifit and Lifetime Fitness Most Critical Reviews

Lowest rated reviews
1

I purchased the ifit program. Was told I would receive a free activity band. Never got it! When I called and asked they...

1

They also wouldn't let guests in on weekends or sunny days during the short summer. What good is a guest pass? Since I...

Ifit and Lifetime Fitness Latest Reviews

Recent published reviews

I purchased a Nordictrack bike on Amazon 12/2019 that had a one year free iFit membership included. There was NO...

Read all 136 reviews

In Woodbury mn most there are immature homeless types smiling big daily just to enter this not a good gym to go? What ma...

Read all 661 reviews

Ifit and Lifetime Fitness Products and Services

Most reviewed product and services
  • Ifit Membership (61 reviews)
  • Ifit Customer Care (23 reviews)
  • Ifit Premium Membership (3 reviews)
  • Lifetime Fitness Membership (216 reviews)
  • Lifetime Fitness Customer Care (72 reviews)
  • Lifetime Fitness Manager (36 reviews)