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Idol Lash

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 48 TOTAL REVIEWS
  • $957 CLAIMED LOSSES
  • $106 AVERAGE LOSS
1.1
Customer service
Exchange, Refund and Cancellation Policy
Reliability
Discounts and Special Offers
Website
  • Overall product 1

Customers don't like

  • Inability to cancel an order4
  • Dishonest company4
  • Getting a collection letter that i should not have2
  • Being lied to by customer service2
  • Trying to cancel order right after i realized what had been done1
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Wen

Cosmetics and Toiletries
  • 2 ISSUES RESOLVED
  • 1764 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Reliability
Discounts and Special Offers
Website
  • Smell 12
  • How it makes my hair feel and look 8
  • Product 7
  • Feel of my hair 6
  • Thinning hair falling out 5

Customers don't like

  • Hair loss12
  • Lost my hair11
  • Deceptive marketing practice8
  • Unhelpful customer service4
  • Losing my hair when i shampooed4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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