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Idol Lash

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 41 TOTAL REVIEWS
  • $957 CLAIMED LOSSES
  • $106 AVERAGE LOSS
1.1
Customer service
Exchange, Refund and Cancellation Policy
Reliability
Discounts and Special Offers
Staff
  • Overall product 1

Customers don't like

  • Dishonest company7
  • Trying to cancel order right after i realized what had been done7
  • Being lied to by customer service5
  • Getting a collection letter that i should not have4
  • Inability to cancel an order4
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Ulta

Cosmetics and Toiletries
  • 3 ISSUES RESOLVED
  • 667 TOTAL REVIEWS
  • $35K CLAIMED LOSSES
  • $199 AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Reliability
Discounts and Special Offers
Staff
  • Points program 7
  • Price 5
  • In-store shopping 4
  • Rewards card 4
  • Makeup 4

Customers don't like

  • Customer service38
  • Ordering online14
  • No estimated date for delivery8
  • Poor customer service7
  • Bad customer service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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