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Idol Lash

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 43 TOTAL REVIEWS
  • $957 CLAIMED LOSSES
  • $106 AVERAGE LOSS
1.1
Customer service
Exchange, Refund and Cancellation Policy
Reliability
Staff
Website
  • Overall product 1

Customers don't like

  • Dishonest company7
  • Trying to cancel order right after i realized what had been done7
  • Being lied to by customer service5
  • Getting a collection letter that i should not have4
  • Inability to cancel an order4
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Luminess Air

Cosmetics and Toiletries
  • 8 ISSUES RESOLVED
  • 1017 TOTAL REVIEWS
  • $74K CLAIMED LOSSES
  • $236 AVERAGE LOSS
2.8
Customer service
Exchange, Refund and Cancellation Policy
Reliability
Staff
Website
  • Way makeup looks 8
  • Not applicable 8
  • Look of the make up 6
  • Order processing 6
  • Results of the product 5

Customers don't like

  • Being taken advantage of21
  • Customer service19
  • Price17
  • False advertising11
  • Hidden cost not being told upfront11
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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