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Idol Lash

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 47 TOTAL REVIEWS
  • $957 CLAIMED LOSSES
  • $106 AVERAGE LOSS
1.1
Customer service
Exchange, Refund and Cancellation Policy
Reliability
Website
Staff
  • Overall product 1

Customers don't like

  • Inability to cancel an order4
  • Dishonest company4
  • Being lied to by customer service2
  • Getting a collection letter that i should not have2
  • Trying to cancel order right after i realized what had been done1
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Luminess Air

Cosmetics and Toiletries
  • 8 ISSUES RESOLVED
  • 1083 TOTAL REVIEWS
  • $77.5K CLAIMED LOSSES
  • $234 AVERAGE LOSS
2.7
Customer service
Exchange, Refund and Cancellation Policy
Reliability
Website
Staff
  • Way makeup looks 8
  • Not applicable 8
  • Look of the make up 6
  • Order processing 6
  • Results of the product 5

Customers don't like

  • Customer service11
  • Being taken advantage of8
  • Hidden cost not being told upfront7
  • Price7
  • Misleading the price7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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