Idol Lash vs Keranique

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Idol Lash

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 36 TOTAL REVIEWS
  • $852 CLAIMED LOSSES
  • $107 AVERAGE LOSS
1.1
Customer service
Exchange, Refund and Cancellation Policy
Reliability
Discounts and Special Offers
Staff
  • Overall product 1

Customers don't like

  • Dishonest company7
  • Trying to cancel order right after i realized what had been done7
  • Being lied to by customer service5
  • Getting a collection letter that i should not have4
  • Inability to cancel an order4

Products by Idol Lash

No items

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Keranique

Cosmetics and Toiletries
  • 1 ISSUES RESOLVED
  • 895 TOTAL REVIEWS
  • $560K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Reliability
Discounts and Special Offers
Staff
  • Time wasting 3
  • Disgusting 3
  • Insane 2
  • Shampoo and conditioner 2
  • Possible to cancel account over phone 2

Customers don't like

  • Terrible customer service22
  • Price19
  • Deceitful practices10
  • Manipulative10
  • Fake legal explanations9

Products by Keranique

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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