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Idol Lash

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 48 TOTAL REVIEWS
  • $957 CLAIMED LOSSES
  • $106 AVERAGE LOSS
1.1
Customer service
Exchange, Refund and Cancellation Policy
Reliability
Discounts and Special Offers
Website
  • Overall product 1

Customers don't like

  • Inability to cancel an order4
  • Dishonest company4
  • Getting a collection letter that i should not have2
  • Being lied to by customer service2
  • Trying to cancel order right after i realized what had been done1
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Keranique

Cosmetics and Toiletries
  • 4 ISSUES RESOLVED
  • 1053 TOTAL REVIEWS
  • $550K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Reliability
Discounts and Special Offers
Website
  • Time wasting 3
  • Possible to cancel account over phone 3
  • Disgusting trickery 3
  • Disgusting 3
  • Was able to cancel and get refund 2

Customers don't like

  • Price11
  • Manipulative6
  • Reps dont listen5
  • Ripped me off4
  • Owe me my refund per guarantee4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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