Idol Lash vs Julep

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Idol Lash

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 34 TOTAL REVIEWS
  • $755 CLAIMED LOSSES
  • $108 AVERAGE LOSS
1.1
Customer service
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Overall product 1

Customers don't like

  • Trying to cancel order right after i realized what had been done6
  • Dishonest company6
  • Being lied to by customer service4
  • Inability to cancel an order4
  • Getting a collection letter that i should not have4

Products by Idol Lash

No items

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Julep

Cosmetics and Toiletries
  • 2 ISSUES RESOLVED
  • 322 TOTAL REVIEWS
  • $5K CLAIMED LOSSES
  • $45 AVERAGE LOSS
2.4
Customer service
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Good customer service 5
  • High quality products 4
  • Packaging 4
  • Products 4
  • Products were fine 4

Customers don't like

  • Not told this was a membership12
  • Horrible customer service10
  • Prices to high8
  • Not told this was membership7
  • Took money without authorization6

Products by Julep

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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