PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sono Bello and Ideal Image as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sono Bello

Sono Bello

Has Verified Representatives
2.9
Sono Bello
Ideal Image

Sono Bello and Ideal Image Overview

Total reviews 155 354
Company responses 145 0
Issues resolved 7 4

Sono Bello and Ideal Image Consumer Ratings

Rank
120 out of 2045 in Hospitals, Clinics and Medical Centers category
114 out of 728 in Beauty Salons and Spas category
Customer service
No votes
56 in category
Value for money
No votes
75 in category
Price Affordability
No votes
116 in category
Product or Service Quality
No votes
77 in category

Sono Bello and Ideal Image Rating Details

Customer service
No votes
1.7 (221 reviews)
Reviewer's quote

...I want a revision but not by the doctor who performed my surgery - he was extremely apathetic and just in a rush! No bedside manner at all! Very poor customer service and I am really disappointed I paid all this money for ripples in my stomach and lots of fat still left on one side of my body!..

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Maddie said she would send over My file to customer service so they could contact me. The weekend went by and I didnt get a call which I understand because it was a weekend. I Got a call August 31 from Stephanie And she said that they pushed my file late so she was going to resend an email to them...

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Value for money
No votes
1.3 (195 reviews)
Reviewer's quote

...so I called sales people to cancel my surgery, but after coming back and forth they informed me that they talked to the surgeon and she said if I pay more money she can do both. I told them I don't have extra money so they said if I eliminate my arms surgery they can do both. I...

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...They just take your money and leave you with nothing. Reached out to every number possible. A class action lawsuit should put this place out of business..

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Price Affordability
No votes
1.3 (212 reviews)
Reviewer's quote

On my first visit with the patient cordinador the one that give you the price told me that everything I wanted can be done. The doctor said something different so I just want my $500 dollars back. I call they said they will call back..

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...The only downside to all of this was the price point. She promised 3500 would be the total but come to find out, I paid 4500 through another company. That was my fault in not further researching the finance protocol...

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Product or Service Quality
No votes
1.4 (215 reviews)
Reviewer's quote

My card was charged for over $5000 without my authorization! Regardless of who tried using my card to pay for services. what kind of major company like Sono bello charges a credit card without the card holders consent/authorization??? I mean it’s not just 100’s of dollars at stake here it was...

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...I just want to be refunded for a service I didn’t receive. I am not interested in having any procedures until the pandemic is over. Just please give me my $2300 back...

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Sono Bello and Ideal Image Pros and Cons

Pros
  • Front desk staff was friendly
  • Dr seemed like he cared at my pre-op
  • Doctor
  • Friendly staff
  • Clean environment
  • Girls very friendly
Cons
  • Complaint not being addressed
  • Way the intake person treated me and lied to me
  • Procedures dont work as well as they state and show in pics
  • Bad customer service
  • Misrepresentation
  • Just want your money

Sono Bello and Ideal Image Most Positive Reviews

Top rated reviews
5

I am extremely happy I chose to have this procedure done. I feel great and I look amazing. The advertising that I saw...

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5

Wonderful expierence at Ideal Image in little rock, the staff was very sweet and professional, they made me feel very...

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5

Had a great experience in the Westchester, NY location. You do meet with a consultant first which did through me off at...

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5

Today I had to reschedule my appointment. That I scheduled around Apirl-May. Due to another client who was using same...

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Sono Bello and Ideal Image Most Critical Reviews

Lowest rated reviews
1

This is a brief account of my Sonobello experience at the Schaumburg IL location. My initial consultation was with a...

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1

Total scam...stay clear!!! For my "big" birthday I decided to go big and get a total work up...Brazilian lazer hair...

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1

Review #855909 by anonymous. I am retracting the date of my surgery. It was 09/28/2015. Sorry about that typo.
I am now a...

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1

I started laser hair removal at 21. I have issues with hair on my chin and under my chin. I've been so embarrassed...

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Sono Bello and Ideal Image Latest Reviews

Recent published reviews
1

SonoBello sals person at Silver Spring told me that they will remove extra skin from upper and lower of my abdomen....

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1

I had an appointment w ideal image tonight at 5:30 I took 2 subways to get there and an Uber home. When I got there it...

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1.7

Hi,
My name is K. Gantt, I had the laser lipo procedure done at the Sacramento office on October 31st, 2019. I was so hap...

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1

I pod for an unlimited package but they make it impossible to schedule or reschedule an appointment. I have been able...

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Sono Bello and Ideal Image Products and Services

Most reviewed product and services
  • Sono Bello Liposuction Procedure (74 reviews)
  • Sono Bello Procedure (23 reviews)
  • Sono Bello Lift Procedure (8 reviews)
  • Ideal Image Coolsculpting Body Treatment (94 reviews)
  • Ideal Image Laser Hair Removal (61 reviews)
  • Ideal Image Face Laser Hair Removal (22 reviews)