PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sono Bello and Ideal Image as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sono Bello
Has Verified Representatives
3.7
Sono Bello
Ideal Image

Sono Bello and Ideal Image Overview

Total reviews 185 807
Company responses 168 0
Issues resolved 8 14

Sono Bello and Ideal Image Consumer Ratings

Rank
83 out of 3844 in Hospitals, Clinics and Medical Centers category
126 out of 537 in Beauty Salons and Spas category
Customer service
239 in category
80 in category
Price Affordability
382 in category
139 in category
Value for money
357 in category
100 in category
Product or Service Quality
369 in category
101 in category

Sono Bello and Ideal Image Rating Details

Customer service
1.8
(126 reviews)
1.4
(510 reviews)
Reviewer's quote

...The customer service (follow through)from the beginning was shockingly bad, aside from the salesperson. I arrived before my appointment time at 11 o'clock on the day Of the procedure. I was taken back to a patient room Where I waited 3 and a 1/2 hours Or more...

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I did not like your customer service and I was not happy with your services since your company lacked the ability to properly schedule my appointments for service. On October 02, I financed my treatment with Ideal through Ally Bank. Ally Bank paid $1150 to Ideal Image for all the services that I...

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Price Affordability
1.6
(117 reviews)
1.4
(482 reviews)
Reviewer's quote

On my first visit with the patient cordinador the one that give you the price told me that everything I wanted can be done. The doctor said something different so I just want my $500 dollars back. I call they said they will call back..

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...Can't imagine full price. It is ALL A SCAM, from any company. Go natural, be free, be wild...

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Value for money
1.4
(117 reviews)
1.3
(464 reviews)
Reviewer's quote

...I am more disgusted and now depressed about my body now than I was before I started this journey with Sonobello, especially knowing I spent my hard earned money of $24,000 to look n feel better about myself. Now here I am, trying to get a hold of the manager n corporate so I can get another surgeon for my...

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...I've had to spend more money on resolving the hair growth issues from their laser than what initially was paid to the business. Buyer beware!..

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Product or Service Quality
1.4
(115 reviews)
1.4
(485 reviews)
Reviewer's quote

My card was charged for over $5000 without my authorization! Regardless of who tried using my card to pay for services. what kind of major company like Sono bello charges a credit card without the card holders consent/authorization??? I mean itโ€™s not just 100โ€™s of dollars at stake here it was...

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...There is no way we can continue with the service or pay the loan. Please consider to waive the remaining balance. My daughters health is deteriorating and I hate to hire a lawyer and take that route...

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Sono Bello and Ideal Image Pros and Cons

Pros
  • Front desk staff was friendly
  • Dr seemed like he cared at my pre-op
  • Doctor
  • Friendly staff
  • Girls very friendly
  • Clean environment
Cons
  • Complaint not being addressed
  • Way the intake person treated me and lied to me
  • Procedures dont work as well as they state and show in pics
  • Bad customer service
  • Misrepresentation
  • Just want your money

Sono Bello and Ideal Image Most Positive Reviews

Top rated reviews
5

Charlotte NC location
Dr. Crawford and the entire staff are wonderful! NOT ONE COMPLAINT. I will let my 2 week post pics...

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5

Today I had to reschedule my appointment. That I scheduled around Apirl-May. Due to another client who was using same...

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5

I am extremely happy I chose to have this procedure done. I feel great and I look amazing. The advertising that I saw...

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5

Wonderful expierence at Ideal Image in little rock, the staff was very sweet and professional, they made me feel very...

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Sono Bello and Ideal Image Most Critical Reviews

Lowest rated reviews
1

Once I was told to apply and have financing approved for the procedure the price changed another 1000.00 higher and the...

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1

Cancelled services within 24 hours and they are trying to keep my $1860. I did not have any services completed due to...

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1

This is a brief account of my Sonobello experience at the Schaumburg IL location. My initial consultation was with a...

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1

Be aware of CoolSculpting fails!!! Below is my first contact seeking resolution~ I will update soon!
I'm concerned that I...

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Sono Bello and Ideal Image Latest Reviews

Recent published reviews
No votes

Nope, the only option I had was to sign another contract and give them more money. I look worse now than I did before I...

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5

I Need a refund. There are No treatable areas. I wasnt told that hair must be dark.
Thank you
Stephanie

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No votes

I went into the meeting with the doctor and got different information then they told me in the intake meeting. I said I...

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No votes

I was not told that the procedure only will work on darks hairs
I need a refund. Theres no treatable areas
Thank you
Stepha...

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