PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sono Bello and Ideal Image as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sono Bello

Sono Bello

Has verified representatives
2.4
Sono Bello
Ideal Image

Sono Bello and Ideal Image Overview

Total reviews
141
270
Company responses
67
0
Issues resolved
7
2

Ideal Image was first mentioned on PissedConsumer on Oct 1, 2014 and since then this brand received 270 reviews. It is 129 reviews more than Sono Bello received since Dec 17, 2009. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Sono Bello customer support team than with Ideal Image customer service.

Sono Bello and Ideal Image Consumer Ratings

Rank
149 out of 2625 in Hospitals, Clinics and Medical Centers category
100 out of 1049 in Beauty Salons and Spas category
Staff
163 in category
43 in category
Customer service
171 in category
57 in category
Value for money
218 in category
77 in category

Sono Bello and Ideal Image Rating Details

Staff
2.3 (101 reviews)
2.2 (169 reviews)
Reviewer's quote

...Crawford and the entire staff are wonderful! NOT ONE COMPLAINT. I will let my 2 week post pics say the rest! Keep in mind I’m still swollen and not even at my final result!!..

testimonial

I have been paying $187 a month to get laser treatments but staff called and had my last two appointments cancelled because of staff call outs and unorganized scheduling. I shouldn’t be paying that much for a service I can’t even get in a timely fashion..

Zakyah
Customer service
1.9 (99 reviews)
1.7 (167 reviews)
Reviewer's quote

...they are crooks! And be sure to research former Sono Bello patients as I’ve seen and read many reviews and many are not happy with their results nor the customer service. Be weary. Oh and If I do not get my money in full I will be pressing a law suit against the company for letting their sales team charge credit cards without the...

Satish P

...Horrible customer service. I will never return. I will never use my lifetime membership or give them any more of my money...

Trayton
Value for money
1.4 (94 reviews)
1.2 (150 reviews)
Reviewer's quote

Although they signed a contract I don’t think they realized it would actually cost this much money to cancel an appointment. A 10 to 25% cancellation fee to offset the expense of scheduling doctors and nurses would be understandable but $13,000 to cancel an appointment is unbelievable. We filed a...

Rick M

...recieved 3rd procedure, now with 4 units left, i have walk away and lose the money or purchase more units to hit the minimum they will use for an area...

PissedConsumer1719634

Sono Bello and Ideal Image Pros and Cons

Pros
  • Front desk staff was friendly
  • Dr seemed like he cared at my pre-op
  • Doctor
  • Friendly staff
  • Girls very friendly
  • Clean environment
Cons
  • Complaint not being addressed
  • Way the intake person treated me and lied to me
  • Procedures dont work as well as they state and show in pics
  • Misrepresentation
  • Just want your money
  • No refund anyway

Sono Bello and Ideal Image Most Positive Reviews

Top rated reviews
5

I am extremely happy I chose to have this procedure done. I feel great and I look amazing. The advertising that I saw...

5

Wonderful expierence at Ideal Image in little rock, the staff was very sweet and professional, they made me feel very...

Sono Bello and Ideal Image Most Critical Reviews

Lowest rated reviews
1

This is a brief account of my Sonobello experience at the Schaumburg IL location. My initial consultation was with a...

1

Total scam...stay clear!!! For my "big" birthday I decided to go big and get a total work up...Brazilian lazer hair...

Sono Bello and Ideal Image Latest Reviews

Recent published reviews
1.4

I was told this was going to be great-
2 days ago- I walked in for
Surgery and during process told the dr I could feel it...

Read all 133 reviews
2

I paid for the service and the consultant never mentioned that the service will not be start until 2 months from now....

Read all 270 reviews

Sono Bello and Ideal Image Products and Services

Most reviewed product and services
  • Sono Bello Liposuction Procedure (67 reviews)
  • Sono Bello Procedure (22 reviews)
  • Sono Bello Customer Care (15 reviews)
  • Ideal Image Coolsculpting Body Treatment (91 reviews)
  • Ideal Image Laser Hair Removal (45 reviews)
  • Ideal Image Face Laser Hair Removal (19 reviews)