PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ideal Image and Sono Bello as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sono Bello
Has Verified Representatives
3.0
Ideal Image
Sono Bello

Ideal Image and Sono Bello Overview

Total reviews 384 158
Company responses 0 149
Issues resolved 5 7

Ideal Image and Sono Bello Consumer Ratings

Rank
115 out of 735 in Beauty Salons and Spas category
103 out of 2101 in Hospitals, Clinics and Medical Centers category
Customer service
61 in category
185 in category
Product or Service Quality
79 in category
267 in category
Price Affordability
119 in category
267 in category
Diversity of Products or Services
67 in category
267 in category

Ideal Image and Sono Bello Rating Details

Customer service
1.7 (237 reviews)
1.8 (112 reviews)
Reviewer's quote

If you want to spend thousands of dollars, get terrible customer service, get injection by untalented injectors with not really good quality product, this is a place for you. Let me persuade you: I was told they are doing their in Botox 1:1 ratio (saline to botox as I understand). Well, you will be...

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...I want a revision but not by the doctor who performed my surgery - he was extremely apathetic and just in a rush! No bedside manner at all! Very poor customer service and I am really disappointed I paid all this money for ripples in my stomach and lots of fat still left on one side of my body!..

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Product or Service Quality
1.4 (228 reviews)
1.4 (102 reviews)
Reviewer's quote

I went in for a service which was declined & I have not received a refund. It's been over 2 months..

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My card was charged for over $5000 without my authorization! Regardless of who tried using my card to pay for services. what kind of major company like Sono bello charges a credit card without the card holders consent/authorization??? I mean it’s not just 100’s of dollars at stake here it was...

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Price Affordability
1.4 (223 reviews)
1.6 (103 reviews)
Reviewer's quote

...The only downside to all of this was the price point. She promised 3500 would be the total but come to find out, I paid 4500 through another company. That was my fault in not further researching the finance protocol...

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On my first visit with the patient cordinador the one that give you the price told me that everything I wanted can be done. The doctor said something different so I just want my $500 dollars back. I call they said they will call back..

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Diversity of Products or Services
2.1 (209 reviews)
1.9 (96 reviews)
Reviewer's quote

...No one should receive services from here go to a reputable place..

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...Now, we're just stuck with a huge bill for services that are far from acceptable. It's not like a purchase you can return or a warranty to make a claim on. They get out of having to preform by having disclaimers and nothing guaranteed...

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Ideal Image and Sono Bello Pros and Cons

Pros
  • Friendly staff
  • Girls very friendly
  • Clean environment
  • Front desk staff was friendly
  • Dr seemed like he cared at my pre-op
  • Doctor
Cons
  • Misrepresentation
  • Bad customer service
  • Just want your money
  • Complaint not being addressed
  • Way the intake person treated me and lied to me
  • Procedures dont work as well as they state and show in pics

Ideal Image and Sono Bello Most Positive Reviews

Top rated reviews
5

Wonderful expierence at Ideal Image in little rock, the staff was very sweet and professional, they made me feel very...

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5

I am extremely happy I chose to have this procedure done. I feel great and I look amazing. The advertising that I saw...

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5

Today I had to reschedule my appointment. That I scheduled around Apirl-May. Due to another client who was using same...

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5

Had a great experience in the Westchester, NY location. You do meet with a consultant first which did through me off at...

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Ideal Image and Sono Bello Most Critical Reviews

Lowest rated reviews
1

Total scam...stay clear!!! For my "big" birthday I decided to go big and get a total work up...Brazilian lazer hair...

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1

This is a brief account of my Sonobello experience at the Schaumburg IL location. My initial consultation was with a...

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1

I started laser hair removal at 21. I have issues with hair on my chin and under my chin. I've been so embarrassed...

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1

Review #855909 by anonymous. I am retracting the date of my surgery. It was 09/28/2015. Sorry about that typo.
I am now a...

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Ideal Image and Sono Bello Latest Reviews

Recent published reviews
1

I went in for a service which was declined & I have not received a refund. It's been over 2 months.

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1

I tried my hardest not to write a bad survey. Three weeks post and Im texting and emailing and calling the Atlanta...

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1

I went to Ideal image at the WesrPalm beach location in front of the Outlets mall for a consultation with the provider a...

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2

I originally contacted Sono Bello after researching options to rid myself of a belly that I could not tighten. I thought...

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Ideal Image and Sono Bello Products and Services

Most reviewed product and services
  • Ideal Image Coolsculpting Body Treatment (97 reviews)
  • Ideal Image Laser Hair Removal (62 reviews)
  • Ideal Image Face Laser Hair Removal (22 reviews)
  • Sono Bello Liposuction Procedure (74 reviews)
  • Sono Bello Procedure (23 reviews)
  • Sono Bello Lift Procedure (8 reviews)