PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ideal Image and Sona Medspa as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ideal Image
Sona Medspa

Ideal Image and Sona Medspa Overview

Total reviews 384 95
Company responses 0 1
Issues resolved 5 1

Ideal Image and Sona Medspa Consumer Ratings

Rank
115 out of 735 in Beauty Salons and Spas category
101 out of 735 in Beauty Salons and Spas category
Customer service
61 in category
70 in category
Product or Service Quality
79 in category
77 in category
Price Affordability
119 in category
104 in category
Discounts and Special Offers
75 in category
50 in category

Ideal Image and Sona Medspa Rating Details

Customer service
1.7 (237 reviews)
1.6 (53 reviews)
Reviewer's quote

If you want to spend thousands of dollars, get terrible customer service, get injection by untalented injectors with not really good quality product, this is a place for you. Let me persuade you: I was told they are doing their in Botox 1:1 ratio (saline to botox as I understand). Well, you will be...

Read full review

Very disappointed in services ! injectables have my face looking deformed, poor customer service in that the person who injected me commented “well it’s not a facelift!” Some nerve after I spent over $1800 for treatment! I’m just pissed that I’m stuck till injectables wear off ! With a deformed...

Read full review
Product or Service Quality
1.4 (228 reviews)
1.4 (50 reviews)
Reviewer's quote

I went in for a service which was declined & I have not received a refund. It's been over 2 months..

Read full review

...Need to contact Legal Service and contact individuals with the same Problems or another problems that women have experience. ..

Read full review
Price Affordability
1.4 (223 reviews)
1.7 (48 reviews)
Reviewer's quote

...The only downside to all of this was the price point. She promised 3500 would be the total but come to find out, I paid 4500 through another company. That was my fault in not further researching the finance protocol...

Read full review

...The manager at that point credited my Acct back for the two regular specials and charged me full price for the thighs. That voided out my special price and cost me $220 more. If she had just charged me the difference it would have been $100 more...

Read full review
Discounts and Special Offers
1.5 (214 reviews)
1.9 (43 reviews)
Reviewer's quote

...Tgere " special". I wad then brought in a room in whichbthe injector came in, totally different girl. She didnt even ask where or what i wanted and proceeded to inject when i stoppef her and explained what i wanted...

Read full review

I received Botox and facial filler two weeks ago by Jessica Pebbles @ Sona Med Spa (Little Rock) Location. It was an amazing experience. Jessica went above and beyond to make me feel comfortable. She was very knowledgeable and really listened to my needs. My face now looks so much fuller and...

Read full review

Ideal Image and Sona Medspa Pros and Cons

Pros
  • Friendly staff
  • Girls very friendly
  • Clean environment
  • Nurse practitioner
  • Technician was wonderful
  • Customer service
Cons
  • Misrepresentation
  • Bad customer service
  • Just want your money
  • Deceptivness of the rep who sold me the treatment package
  • Way they treated you if something went wrong
  • Results

Ideal Image and Sona Medspa Most Positive Reviews

Top rated reviews
5

Wonderful expierence at Ideal Image in little rock, the staff was very sweet and professional, they made me feel very...

Read full review
5

Worst customer service ever! Ashley, the so called manager there is so rude!

Read full review
5

Today I had to reschedule my appointment. That I scheduled around Apirl-May. Due to another client who was using same...

Read full review
5

I received Botox and facial filler two weeks ago by Jessica Pebbles @ Sona Med Spa (Little Rock) Location. It was an...

Read full review

Ideal Image and Sona Medspa Most Critical Reviews

Lowest rated reviews
1

Total scam...stay clear!!! For my "big" birthday I decided to go big and get a total work up...Brazilian lazer hair...

Read full review
1

I Have Malasma Of The Face. Sona Told Me They Could Fix my Face. They Subjected Me To Pixell Laser, AFT, & CHEMICAL...

Read full review
1

I started laser hair removal at 21. I have issues with hair on my chin and under my chin. I've been so embarrassed...

Read full review
1

I requested a refund of my credit because the results were not as good as results from my dermatologist for the CO2 lase...

Read full review

Ideal Image and Sona Medspa Latest Reviews

Recent published reviews
1

I went in for a service which was declined & I have not received a refund. It's been over 2 months.

Read full review
2

First if all I had to listen to the managers personal problems to start with. Then I had two treatments and paid during...

Read full review
1

I went to Ideal image at the WesrPalm beach location in front of the Outlets mall for a consultation with the provider a...

Read full review
1

The PA, Shane, couldn’t diagnose me correctly my first, second, or third visit but billed me all for full visits and...

Read full review

Ideal Image and Sona Medspa Products and Services

Most reviewed product and services
  • Ideal Image Coolsculpting Body Treatment (100 reviews)
  • Ideal Image Laser Hair Removal (62 reviews)
  • Ideal Image Face Laser Hair Removal (22 reviews)
  • Sona Medspa Laser Hair Removal (20 reviews)
  • Sona Medspa Coolsculpting Body Treatment (14 reviews)
  • Sona Medspa Body Treatment (4 reviews)