PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Skin Vitality and Ideal Image as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Skin Vitality
Ideal Image

Skin Vitality and Ideal Image Overview

Total reviews 25 358
Company responses 0 0
Issues resolved 1 4

Skin Vitality and Ideal Image Consumer Ratings

Rank
107 out of 730 in Beauty Salons and Spas category
114 out of 730 in Beauty Salons and Spas category
Customer service
63 in category
57 in category
Value for money
65 in category
74 in category
Product or Service Quality
73 in category
76 in category
Price Affordability
112 in category
115 in category

Skin Vitality and Ideal Image Rating Details

Customer service
1.6 (22 reviews)
1.7 (222 reviews)
Reviewer's quote

DON'T WASTE YOUR MONEY! WORST customer service EVER! Super shady. I could provide many details but in short..

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Maddie said she would send over My file to customer service so they could contact me. The weekend went by and I didnt get a call which I understand because it was a weekend. I Got a call August 31 from Stephanie And she said that they pushed my file late so she was going to resend an email to them...

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Value for money
1.5 (21 reviews)
1.3 (196 reviews)
Reviewer's quote

...Even if I am out this money, I'd like to talk to someone that qualified to assess the situation. It seems that they don't work in the clinics are are otherwise unreachable. I have been waiting for a response for nearly a week now...

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...They just take your money and leave you with nothing. Reached out to every number possible. A class action lawsuit should put this place out of business..

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Product or Service Quality
1.5 (20 reviews)
1.4 (216 reviews)
Reviewer's quote

This place is all "smoke and mirrors"! I spent a lot of money and would have spent more, if I had not been so disappointed in their "Customer Service". My Cool Sculpting treatments produced a highly undesirable effect and left me with a peculiar shaped abdomen, much uglier than just a plump stomach...

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...I just want to be refunded for a service I didn’t receive. I am not interested in having any procedures until the pandemic is over. Just please give me my $2300 back...

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Price Affordability
1.4 (18 reviews)
1.3 (213 reviews)
Reviewer's quote

I cancelled on June 7th ( well before the appointment date of August 15/18 -My credit card was not only charged the $50 but also the entire “Quoted” price of $2100. I have called the Kitchener location- the call center and spoken to SARAH P ( surname and information below). In short I was advised...

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...The only downside to all of this was the price point. She promised 3500 would be the total but come to find out, I paid 4500 through another company. That was my fault in not further researching the finance protocol...

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Skin Vitality and Ideal Image Pros and Cons

Pros
  • Initial care about their clients
  • Friendly staff
  • Clean environment
  • Girls very friendly
Cons
  • Uneducated staff
  • Only care about your money
  • No results from the treatment
  • Bad customer service
  • Misrepresentation
  • Just want your money

Skin Vitality and Ideal Image Most Positive Reviews

Top rated reviews
5

I was able to get a last minute appointment at Skin Vitality for my obsession that is Botox!
I had never had a procedure...

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5

Wonderful expierence at Ideal Image in little rock, the staff was very sweet and professional, they made me feel very...

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4.9

I am a long time patient of this company and felt compelled to write a review of my experience after reading the other...

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5

Today I had to reschedule my appointment. That I scheduled around Apirl-May. Due to another client who was using same...

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Skin Vitality and Ideal Image Most Critical Reviews

Lowest rated reviews
1

went for an ipl a complete joke from start to finish I have had IPL for years I would drive to Woodbridge from Hamilton...

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1

Total scam...stay clear!!! For my "big" birthday I decided to go big and get a total work up...Brazilian lazer hair...

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1

I wish I red the reviews before visiting the clinic, I booked for the free consultation for the fraxel treatment, with a...

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1

I started laser hair removal at 21. I have issues with hair on my chin and under my chin. I've been so embarrassed...

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Skin Vitality and Ideal Image Latest Reviews

Recent published reviews
4

So I had my BOTOX done 11 days ago I know they say 14 days for the full effect so I'll wait 4 more days and edit this...

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1

I signed up for a consultation for some basic services with Ideal image. While on the phone the consultant and I...

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1

DON'T WASTE YOUR MONEY! WORST customer service EVER! Super shady.
I could provide many details but in short... I had EM S...

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No votes

I had a movement disorder diagnosis, which affects facial muscles. Neurologist has forbidden to do any kind of cosmetic...

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Skin Vitality and Ideal Image Products and Services

Most reviewed product and services
  • Skin Vitality Coolsculpting Body Treatment (5 reviews)
  • Skin Vitality Botox Injection (5 reviews)
  • Skin Vitality Fraxel Body Treatment (2 reviews)
  • Ideal Image Coolsculpting Body Treatment (94 reviews)
  • Ideal Image Laser Hair Removal (61 reviews)
  • Ideal Image Face Laser Hair Removal (22 reviews)