PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Idea Village and Rosegal as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Idea Village
Rosegal

Idea Village and Rosegal Overview

Total reviews 475 2151
Company responses 0 0
Issues resolved 0 14

Idea Village and Rosegal Consumer Ratings

Rank
483 out of 3121 in E-commerce category
352 out of 2104 in Footwear and Clothing category
Customer service
292 in category
196 in category
Price Affordability
407 in category
187 in category
Product or Service Quality
444 in category
246 in category
Exchange, Refund and Cancellation Policy
287 in category
203 in category

Idea Village and Rosegal Rating Details

Customer service
1.5 (116 reviews)
1.9 (878 reviews)
Reviewer's quote

No customer service available, available after you place your order..

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I tried going through their customer service emails where it says they will "get back to you withing 24 hours" I sent 8 messages over the course of a week and received no response and the messages are sent through their website. Poor quality product, sized incorrectly way too small I normally am a...

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Price Affordability
2.5 (102 reviews)
3.1 (751 reviews)
Reviewer's quote

...but this horrible price to fall apart...

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I ordered two hooded fur jackets, cowl sweater top, black top and tongs The price was reasonable but the quality is horrible. The hooded jackets looked like a cheap stuffed animal and so small my daughter who wears a size 2 had trouble getting it on. The cowl neck sweater was shoved into a small...

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Product or Service Quality
1.4 (102 reviews)
2.1 (832 reviews)
Reviewer's quote

DI bought this flawless product from Walmart for $20 3 months ago. I have used it 3-4 times. The head is broken and will not spin...

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This company shipped my product to the wrong address. I chatted with a robot who claimed to have changed my address but when they shipped it, it wasn't changed at all now its going to the wrong place. I am very upset this also happened last year..

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Exchange, Refund and Cancellation Policy
1.5 (100 reviews)
1.9 (772 reviews)
Reviewer's quote

...After not receiving a refund or hearing from them, I sent an email which was never acknowledged. I finally called and after many attempts got through. The female customer service rep named Kelly stated that without a tracking number, she could not help me...

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Can you send me a ticket through the mail to send the clothes back so I can get a refund back because I don't have a printer to copy the ticket..

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Idea Village and Rosegal Pros and Cons

Pros
  • Depends on your response
  • Product idea
  • It fell apart
  • Affordable pricing
  • Website
  • Styles
Cons
  • Customer service
  • No reliable contact information to reach customer service
  • Being unable to contact them to complain
  • Useless customer service
  • Quality was awful
  • Horrible customer service

Idea Village and Rosegal Most Positive Reviews

Top rated reviews
5

I have a tough blade razor and my shower mirror slipped sideways and my razor fell out of the holder and hit the shower...

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5

I just received a order that cost me 50.00 USD. The size I odered was from the plus size and it was XXXL. However the...

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5

Closed have to call back on Monday

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5

Company charged me but never delivered. Customer service never replied to my inquiry of my order of over 6 weeks ago.

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Idea Village and Rosegal Most Critical Reviews

Lowest rated reviews
1

doesn't work any better than my $14.99 Norelco Trimmer - actually I think the Norelco works better - I feel this item...

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1

I ordered from the company Rosegal whose advertisement I saw on facebook. I ordered on the 10th of October. They took th...

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1

Sept 30,2019. I saw a commercial for the Comfort Click Men's Belt. I was going to get one for my brother in law. I calle...

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1

I ordered this item before Christmas and has been over two months now. I have been talking to support and they have not...

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Idea Village and Rosegal Latest Reviews

Recent published reviews
No votes

I just purchased a micro touch max , put battery in and it worked fine. My problem is it will not turn off without...

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1

i need my money its been 6-8 weeks keep getting the run aroundhedhno

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No votes

Was disconnected from call without speaking to someone....want to order a replacement head for my solo touch

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No votes

HI there just woundering why l cant get on to my account l tryed to log on but it says access denied is there something...

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Idea Village and Rosegal Products and Services

Most reviewed product and services
  • Idea Village Flawless Face Hair Remover (35 reviews)
  • Idea Village Hair Remover (26 reviews)
  • Idea Village Customer Care (22 reviews)
  • Rosegal Shipping Service (355 reviews)
  • Rosegal Clothing (171 reviews)
  • Rosegal Customer Care (139 reviews)