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Idea Village
Rosegal

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Idea Village

Idea Village

1.7
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 261 TOTAL REVIEWS
Rank
456 out of 4533
in E-commerce category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Website
Delivery Service
Statistics of Customer Service Calls
  • TOTAL CALLS
    194
  • SUCCESSFUL
    58%
  • AVG CALL DURATION
    01:32
  • ISSUES RESOLVED
    7%
Top Products and Services
1.6
22 reviews
1.4
15 reviews
Rosegal

Rosegal

2.1
  • 14 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1996 TOTAL REVIEWS
Rank
266 out of 2414
in Footwear and Clothing category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Website
Delivery Service
Statistics of Customer Service Calls
  • TOTAL CALLS
    1456
  • SUCCESSFUL
    36%
  • AVG CALL DURATION
    02:23
  • ISSUES RESOLVED
    8%
Top Products and Services
2.3
345 reviews
2.4
170 reviews
3.2
139 reviews

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