PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Truth Finder and Id True as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Truth Finder
Id True

Truth Finder and Id True Overview

Total reviews
93
102
Company responses
0
0
Issues resolved
1
4

Truth Finder and Id True Consumer Ratings

Rank
24 out of 74 in Background and People Search category
27 out of 74 in Background and People Search category
Website
19 in category
27 in category
Product or Service Quality
17 in category
19 in category
Customer service
6 in category
24 in category
Exchange, Refund and Cancellation Policy
10 in category
21 in category

Truth Finder and Id True Rating Details

Website
1.5 (40 reviews)
1.3 (37 reviews)
Reviewer's quote

Never evan signed up, there website is a virus that sends 20 adds a day. I cant get it off my computer. This company is a total scam..

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...Why don't you have a email address? Cancel any account with you Immediately and if you don't I'm going to turn you into BBB and every complaint website on the Internet. Diane Whisler..

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Product or Service Quality
1.3 (38 reviews)
1.2 (34 reviews)
Reviewer's quote

...Thank you Truth :y:finder customer service representative..

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...I used the service then saw the charge to my bank card. I tried and tried calling the 1-800-443-2205 number to no avail and being on hold for well over an hour. There is NO other way to contact their customer support...

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Customer service
1.7 (38 reviews)
1.1 (41 reviews)
Reviewer's quote

...95 for a one month subscription to their service. What a ruse! False claims of a free service! A total waste of time better spent doing just about anything..

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...rude customer service. They put your information in the computer and tell you this is our company policy not to remove. we Need a class action lawsuit against them..

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Exchange, Refund and Cancellation Policy
1.4 (35 reviews)
1.2 (33 reviews)
Reviewer's quote

...77 on November 13, 2018, with out my approval! And now they reuse to refund the funds to my Pay Pal account. I have my Pay Pal account set up where I have to approve every purchase with my finger print. They didn't have that...

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...After several fruitless attempts of calling their 800 number with no answer (entailing hours on hold!) I just wish to get a response to my cancellation request. I am being charged $38. 95 every month on my credit card for something I DO NOT WANT! Please help!..

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Truth Finder and Id True Pros and Cons

Pros
  • Reports
  • I want to canc this without paying extra 37
  • Helpful
  • Waste of my time
  • Stole my money
  • Wasted my time
Cons
  • Non-compliance with opt out request
  • Being spammed
  • All the false information on my record
  • Customer service
  • Illegal operation
  • Fraudulent recurring charges when signing for one time use

Truth Finder and Id True Most Positive Reviews

Top rated reviews
5

I talked to customer care and a very helpful young lady was able to help me resolve my issue. Thank you Truth Likefinder...

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5

ON MAY 7TH @JUNE 5TH MY DEBIT CARD ENDING IN 2061 WAS CHARGED $38.95 I NEVER ONCE USED THIS SERVICE I DONT KNOW WHAT...

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5

Want someone from your business to Email me back on regards on $895.00 That was told to me on my E-Mail and to see how...

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No votes

Truth Finder and Id True Most Critical Reviews

Lowest rated reviews
1

Terrible experience. NO WHERE do they tell you how expensive it is until the very end -- after you have sat through...

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1

noticed 12.95 coming out of my account monthly....never even heard of them.....wont refund me...wouldn't put a...

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1

After I decided not to buy truthfinders service I started receiving over 100 spam emails from every spam site on the...

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1

I Google myself from time to time and found IDTrue pop up out of the blue. They listed my maiden and married name and...

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Truth Finder and Id True Latest Reviews

Recent published reviews
1

Got somehow locked out of my account and when I finally did get in touch with a person they said they had no idea how...

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1

INFORMATION IS FAKE!!! COULDN'T GET INTO BACKGROUND OF PERSON I WAS LOOKING FOR. HE STOLE $600 FROM ME
AFTER AGREEING TO...

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No votes

Never got to veiw my results , kept taking my money tried so many times had 2 cards loaded 25,30 25 so many times ,I...

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No votes

Thanks they did cancel my account as requested.

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Truth Finder and Id True Products and Services

Most reviewed product and services
  • Truth Finder Background Check (21 reviews)
  • Truth Finder Public Record (14 reviews)
  • Truth Finder Website (10 reviews)
  • Id True Subscription (15 reviews)
  • Id True Public Record (10 reviews)
  • Id True Background Check (5 reviews)