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Icsolutions

Telecommunications
  • 0 ISSUES RESOLVED
  • 161 TOTAL REVIEWS
  • $2.1K CLAIMED LOSSES
  • $78 AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Shows a lack of explaining services that cost a fee 3
  • Lack of follow up 3
  • Inmate calling solutions 1

Customers don't like

  • Poor customer service4
  • Arguing with me2
  • Service fees then expiration1
  • Price gouging1
  • Poor service1
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Straight Talk Wireless

Telecommunications
Has verified representatives
  • 5 ISSUES RESOLVED
  • 1632 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $368 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Price 19
  • Unlimited plan has served me well 14
  • Service plan 5
  • I could go almost anywhere in the us and use my phone 5
  • Cell phone 5

Customers don't like

  • Horrible customer service76
  • Customer service staff20
  • Misleading terms of service15
  • Refusal to help6
  • Lied to by employees and manager6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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