Securus Technologies vs Icsolutions
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Securus Technologies and Icsolutions as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Securus Technologies and Icsolutions Overview
Securus Technologies and Icsolutions Consumer Ratings
Securus Technologies and Icsolutions Rating Details
Securus Technologies and Icsolutions Pros and Cons
- When it actually works for a visit or phone call
- Being able to talk to inmates
- Theyll take your money quick
- Shows a lack of explaining services that cost a fee
- Lack of follow up
- Being able to speak to my loved one which is incarcerated
- Customer service
- Extremely bad customer service
- No interest in helping you resolve your concerns
- Poor customer service
- Poor system difficult to use unhelpful support people
- Failure of the product
Securus Technologies and Icsolutions Most Positive Reviews
My fiancee talked to me for 3 minutes n the phone cut us off. If I am paying for phone calls, I should be getting my...
My name is mr. Saunders, and I paid five dollars and it came to $11 for 15 minutes ,my daughter calls and we talk for...
My son and I have been with Securus America since January 2012. We have a team of 20 agents, almost half of them have...
Every other phone call i get from my husband i answer and the operator talks n says press 5 to accept.. But i press 5 n...
Securus Technologies and Icsolutions Most Critical Reviews
Not only was the terminated but $25.00 was charged for 3 way call that was never attempted. I contacted the company...
I have used this horrible "service" because i need to. The cost is much to high for the no quality service and a burden...
My son has tried repeatly to call me and unable most of the time to connect. When you call customer service it says you...
I have given this company over $300.00 in fees and to this day my son still cannott contact me. I have spoken to atleast...
Securus Technologies and Icsolutions Latest Reviews
I can't talk to a representative. I need to block an inmate from calling me. I'm being harrased
This company has the worst customer service Ive ever dealt with. They are always rude and have never helped me solve an...
I cannot get a live person and not all of us are computer nerds. My Grandson needs to call me and I can't get it to...
My identity was stolen in 2017 and used in the ADOC somehow. Now I am not able to add money to my account for my...
Securus Technologies and Icsolutions Products and Services
- (264 reviews)
- (148 reviews)
- (110 reviews)
- (80 reviews)
- (64 reviews)
- (18 reviews)