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iCracked

Telecommunications
  • 0 ISSUES RESOLVED
  • 20 TOTAL REVIEWS
  • $5.4K CLAIMED LOSSES
  • $536 AVERAGE LOSS
1.6
Customer service
Reliability
Diversity of Products or Services
Billing Practices
Website
  • Fast delivery 1
  • None 1
  • Price looked good 1

Customers don't like

  • Customer service was completely terrible1
  • Frame damage test which is very funny1
  • Reliability on itech experience1
  • Threatening behavior1
  • Warranty1
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Straight Talk Wireless

Telecommunications
Has verified representatives
  • 5 ISSUES RESOLVED
  • 1521 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $364 AVERAGE LOSS
1.8
Customer service
Reliability
Diversity of Products or Services
Billing Practices
Website
  • Price 18
  • Unlimited plan has served me well 13
  • Cell phone 5
  • Service plan 5
  • Mobile internet speed 4

Customers don't like

  • Horrible customer service22
  • Customer service staff20
  • Misleading terms of service15
  • Being lied to8
  • Refusal to help6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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