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iCracked

Service Centers and Repairs
  • 0 ISSUES RESOLVED
  • 30 TOTAL REVIEWS
  • $6.7K CLAIMED LOSSES
  • $480 AVERAGE LOSS
1.5
Customer service
Reliability
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Website
  • Fast delivery 1
  • None 1
  • Price looked good 1

Customers don't like

  • Scheduling responsibility2
  • Frame damage test which is very funny2
  • Long time it took the tech to repair the phone2
  • Threatening behavior1
  • Warranty1
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Straight Talk Wireless

Telecommunications
Has verified representatives
  • 5 ISSUES RESOLVED
  • 1580 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $360 AVERAGE LOSS
1.8
Customer service
Reliability
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Website
  • Price 19
  • Unlimited plan has served me well 13
  • Cell phone 5
  • Service plan 5
  • Mobile internet speed 4

Customers don't like

  • Customer service staff20
  • Misleading terms of service15
  • Lied to by employees and manager6
  • Refusal to help6
  • Given the runaround5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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