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iCracked

Service Centers and Repairs
  • 0 ISSUES RESOLVED
  • 31 TOTAL REVIEWS
  • $6.8K CLAIMED LOSSES
  • $456 AVERAGE LOSS
1.4
Customer service
Reliability
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Website
  • Price looked good 1
  • None 1
  • Fast delivery 1

Customers don't like

  • Scheduling responsibility2
  • Long time it took the tech to repair the phone2
  • Frame damage test which is very funny2
  • Awful service2
  • Warranty1
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Safelink Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 672 TOTAL REVIEWS
  • $49.8K CLAIMED LOSSES
  • $513 AVERAGE LOSS
1.9
Customer service
Reliability
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Website
  • Free 250 minutes 14
  • Program 6
  • Not a darn thing 5
  • Phone and free service 3
  • Phone 3

Customers don't like

  • Total run around everytime have never had a good experience7
  • Poor english5
  • Hours with customer service5
  • Not being able to understand the reps4
  • Inept customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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