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iCracked

Service Centers and Repairs
  • 0 ISSUES RESOLVED
  • 41 TOTAL REVIEWS
  • $7.5K CLAIMED LOSSES
  • $356 AVERAGE LOSS
1.4
Customer service
Reliability
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Price looked good 1
  • Fast delivery 1
  • Easy to use website 1

Customers don't like

  • Awful service3
  • Scheduling responsibility2
  • Not repairing my iphone as promised2
  • Long time it took the tech to repair the phone2
  • Frame damage test which is very funny2
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Safelink Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 707 TOTAL REVIEWS
  • $50K CLAIMED LOSSES
  • $495 AVERAGE LOSS
1.8
Customer service
Reliability
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Free 250 minutes 14
  • Program 6
  • Phone and free service 3
  • Phone 3
  • Patience 3

Customers don't like

  • Total run around everytime have never had a good experience7
  • Poor english6
  • Hours with customer service6
  • Put on hold 40 minutes transferred over and over4
  • Not being able to understand the reps4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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