PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Steak N Shake and Icon Parking as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Steak N Shake
Icon Parking

Steak N Shake and Icon Parking Overview

Total reviews
3249
106
Company responses
0
0
Issues resolved
4
0

Steak N Shake was first mentioned on PissedConsumer on May 9, 2008 and since then this brand received 3249 reviews. It is 3143 reviews more than Icon Parking received since Aug 26, 2011.

Steak N Shake and Icon Parking Consumer Ratings

Rank
124 out of 3120 in Cafes, Restaurants and Bars category
86 out of 1020 in Auto category
Customer service
140 in category
69 in category
Staff
144 in category
61 in category
Location
146 in category
44 in category

Steak N Shake and Icon Parking Rating Details

Customer service
1.6 (1589 reviews)
1.1 (45 reviews)
Reviewer's quote

...The customer service is horrible. Barely is any customers inside. I ordered food for work, went to pick it up and they brought my food, sat it down in front of me and walked away...

Eileen N

I was rejected parking due to power outage on Saturday July 12th 2019 and was asked to call the company ask for a refund how do I get it no one is answering the customer service call..

Theo
Staff
1.6 (1505 reviews)
1.4 (37 reviews)
Reviewer's quote

...They fully staff an he wants to close the store . People have to make a living they can't do it . If the GM keeps closing the store when they are fully staffed that's not how you run a restaurant ..

Chloee

I told him that if I did not have my staff leaving on the street I could have wait like everyone else, but he did not care but opened his office door and let people heard his voice and me arguing each other. I gave my ticket but did not get my car and the elevator got broken for second time. I told...

Praopun P
Location
3 (1402 reviews)
2.6 (36 reviews)
Reviewer's quote

Got wonderful service at your Renolds Rd location Erin R is kind and treats you like you are family love going there..

Karen B

On Jan 20, I drove my car at the 64th St location in Manhattan, The attendent asked me a question and at first I didnt understand him, I asked him to clarify and he got angry. He wanted to know what time I was leaving and I calmly informed him about 5, when I returned to pick up my car the left...

PissedConsumer1227950

Steak N Shake and Icon Parking Pros and Cons

Pros
  • Food
  • Location
  • Price
  • Location
  • Connivence
  • Covered parking
Cons
  • Customer service
  • Service
  • Incorrect order
  • Customer service
  • Rude and angry garage attendant
  • Unfair pricing

Steak N Shake and Icon Parking Most Positive Reviews

Top rated reviews
5

Positive the people are amazing thanks to Kellie Rhodes who works at the east Washington street Steak 'n Shake all the...

5

I park my 2015 Subaru at Sutton53Parking. #182. I have used that garage for probably six years. My monthly costs...

Steak N Shake and Icon Parking Most Critical Reviews

Lowest rated reviews
1

I think this is the first time I have walked out of an eatery before being seated. The attitude of this, and I use this...

1

Michelle had been a loyal Monthly Parking Customer for 4 years in lot 74 until October 2014. In those four years she ha...

Steak N Shake and Icon Parking Latest Reviews

Recent published reviews

I never got my tax papers from 2017 in need of them this year

Read all 3249 reviews

I parked my car at 4:30 PM at 39th and eighth parking. When I returned the manager was insisting I had the keys. I...

Read all 106 reviews

Steak N Shake and Icon Parking Products and Services

Most reviewed product and services
  • Steak N Shake Customer Care (576 reviews)
  • Steak N Shake Manager (276 reviews)
  • Steak N Shake Drive-through (269 reviews)
  • Icon Parking Parking (47 reviews)
  • Icon Parking Customer Care (20 reviews)
  • Icon Parking Parking Coupon (4 reviews)