PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Steak N Shake and Icon Parking as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Steak N Shake
Icon Parking

Steak N Shake and Icon Parking Overview

Total reviews
3422
109
Company responses
0
0
Issues resolved
4
0

Steak N Shake and Icon Parking Consumer Ratings

Rank
139 out of 2593 in Cafes, Restaurants and Bars category
93 out of 474 in Auto category
Customer service
151 in category
74 in category
Location
150 in category
45 in category
Price Affordability
57 in category
86 in category
Product or Service Quality
139 in category
72 in category

Steak N Shake and Icon Parking Rating Details

Customer service
1.6 (1669 reviews)
1.1 (46 reviews)
Reviewer's quote

I felt very nervous and just said forget and I will call and complain of this unecessary, horrible customer service treatment. I will never return there and I will tell everyone I know about this store and their laughing staff. Burger King has way better service and people in place than this so...

Read full review

I was rejected parking due to power outage on Saturday July 12th 2019 and was asked to call the company ask for a refund how do I get it no one is answering the customer service call..

Read full review
Location
2.9 (1467 reviews)
2.6 (37 reviews)
Reviewer's quote

...And I want to press charges on them this was the Reynolds location in Toledo Ohio..

Read full review

On Jan 20, I drove my car at the 64th St location in Manhattan, The attendent asked me a question and at first I didnt understand him, I asked him to clarify and he got angry. He wanted to know what time I was leaving and I calmly informed him about 5, when I returned to pick up my car the left...

Read full review
Price Affordability
3.2 (1423 reviews)
1.5 (38 reviews)
Reviewer's quote

...We also had a question about the total price. Through girl at the drive through answered us very curtly, almost rude) about price. When we got our hot dogs there were no condiments, nor was there a receipt..

Read full review

...Was told one price; so accepted and parked. Went to pick-up car late evening (the original lot attendant I spoke to was gone), I showed my coupon and was told a price that was almost double what I was told when we originally parked. We only had enough to pay the original price...

Read full review
Product or Service Quality
1.8 (1350 reviews)
1.2 (39 reviews)
Reviewer's quote

...Money has been debited from our account but she said they did not offer that service at that location. Said for ya to call back after 3 pm and she would cancel it. Called at 3:35 pm and she was gone, someone else took care of it...

Read full review

I filed a damage report from an iconpark valet service. The claims manager called and notified me that they are not going to pay out or go further with my claim nor claim the damage. I would like to further appeal this decision with corporate before I file in small claims court...

Read full review

Steak N Shake and Icon Parking Pros and Cons

Pros
  • Food
  • Location
  • Price
  • Location
  • Connivence
  • Very nasty people
Cons
  • Customer service
  • Service
  • Incorrect order
  • Customer service
  • Rude and angry garage attendant
  • Unfair pricing

Steak N Shake and Icon Parking Most Positive Reviews

Top rated reviews
5

Positive the people are amazing thanks to Kellie Rhodes who works at the east Washington street Steak 'n Shake all the...

Read full review
5

I park my 2015 Subaru at Sutton53Parking. #182. I have used that garage for probably six years. My monthly costs...

Read full review
5

my mother and me went to the steak and shake on 86th street zionsville ind and we were seating and after we placed our...

Read full review
5

On Jan 20, I drove my car at the 64th St location in Manhattan, The attendent asked me a question and at first I didnt...

Read full review

Steak N Shake and Icon Parking Most Critical Reviews

Lowest rated reviews
1

I think this is the first time I have walked out of an eatery before being seated. The attitude of this, and I use this...

Read full review
1

Michelle had been a loyal Monthly Parking Customer for 4 years in lot 74 until October 2014. In those four years she ha...

Read full review
1

When we got there we had to wait over an hour to get our food and the floors were dirty and it looked liked no one had...

Read full review
1

Outside garage 329 48 st advertises:

"$8.49 for half hour" and any reasonable person would assume one (1) hour would be...

Read full review

Steak N Shake and Icon Parking Latest Reviews

Recent published reviews
1.8

I ordered from a facility in Florida, the place provided me with the wrong order, and the replacement sandwich was...

Read full review
1

for 15mn late i suppose pay 18 instead they charge me57

Read full review
5

I had a really bad service with your worker robert griffin at your troy store and the manager on the clock was bery mean...

Read full review
No votes

What date are you going back to 24/7 Parking at the Premier Park LLC garage at
203 East 61 st Street New York NY10065

Read full review

Steak N Shake and Icon Parking Products and Services

Most reviewed product and services
  • Steak N Shake Customer Care (585 reviews)
  • Steak N Shake Manager (281 reviews)
  • Steak N Shake Drive-through (274 reviews)
  • Icon Parking Parking (47 reviews)
  • Icon Parking Customer Care (20 reviews)
  • Icon Parking Parking Coupon (4 reviews)