PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Icon Parking and Steak N Shake as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Icon Parking
Steak N Shake

Icon Parking and Steak N Shake Overview

Total reviews
109
3424
Company responses
0
0
Issues resolved
0
4

Icon Parking and Steak N Shake Consumer Ratings

Rank
93 out of 474 in Auto category
140 out of 2593 in Cafes, Restaurants and Bars category
Customer service
74 in category
150 in category
Product or Service Quality
72 in category
139 in category
Value for money
67 in category
87 in category
Price Affordability
86 in category
57 in category

Icon Parking and Steak N Shake Rating Details

Customer service
1.1 (46 reviews)
1.6 (1670 reviews)
Reviewer's quote

I was rejected parking due to power outage on Saturday July 12th 2019 and was asked to call the company ask for a refund how do I get it no one is answering the customer service call..

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I felt very nervous and just said forget and I will call and complain of this unecessary, horrible customer service treatment. I will never return there and I will tell everyone I know about this store and their laughing staff. Burger King has way better service and people in place than this so...

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Product or Service Quality
1.2 (39 reviews)
1.8 (1351 reviews)
Reviewer's quote

I filed a damage report from an iconpark valet service. The claims manager called and notified me that they are not going to pay out or go further with my claim nor claim the damage. I would like to further appeal this decision with corporate before I file in small claims court...

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...Money has been debited from our account but she said they did not offer that service at that location. Said for ya to call back after 3 pm and she would cancel it. Called at 3:35 pm and she was gone, someone else took care of it...

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Value for money
1.2 (37 reviews)
2.8 (1190 reviews)
Reviewer's quote

I come back to get my car and I find that someone has gone through my can, went through my locked glove compartment, and stolen money. When I went to talk to the workers, there was no manager and they made me speak to someone who barely spoke english. I filed a complaint to the company and they...

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...I decided to leave, but they still took the money off my card. They told me they couldn't refund me, and that I needed to call customer service. I've called customer service several times, but apparently their office is never open...

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Price Affordability
1.5 (38 reviews)
3.2 (1424 reviews)
Reviewer's quote

...Was told one price; so accepted and parked. Went to pick-up car late evening (the original lot attendant I spoke to was gone), I showed my coupon and was told a price that was almost double what I was told when we originally parked. We only had enough to pay the original price...

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...We also had a question about the total price. Through girl at the drive through answered us very curtly, almost rude) about price. When we got our hot dogs there were no condiments, nor was there a receipt..

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Icon Parking and Steak N Shake Pros and Cons

Pros
  • Location
  • Connivence
  • Very nasty people
  • Food
  • Location
  • Price
Cons
  • Customer service
  • Rude and angry garage attendant
  • Unfair pricing
  • Customer service
  • Service
  • Incorrect order

Icon Parking and Steak N Shake Most Positive Reviews

Top rated reviews
5

I park my 2015 Subaru at Sutton53Parking. #182. I have used that garage for probably six years. My monthly costs...

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5

Positive the people are amazing thanks to Kellie Rhodes who works at the east Washington street Steak 'n Shake all the...

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5

On Jan 20, I drove my car at the 64th St location in Manhattan, The attendent asked me a question and at first I didnt...

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5

my mother and me went to the steak and shake on 86th street zionsville ind and we were seating and after we placed our...

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Icon Parking and Steak N Shake Most Critical Reviews

Lowest rated reviews
1

Michelle had been a loyal Monthly Parking Customer for 4 years in lot 74 until October 2014. In those four years she ha...

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1

I think this is the first time I have walked out of an eatery before being seated. The attitude of this, and I use this...

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1

Outside garage 329 48 st advertises:

"$8.49 for half hour" and any reasonable person would assume one (1) hour would be...

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1

When we got there we had to wait over an hour to get our food and the floors were dirty and it looked liked no one had...

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Icon Parking and Steak N Shake Latest Reviews

Recent published reviews
1

for 15mn late i suppose pay 18 instead they charge me57

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1

Effingham,IL
After 25 minutes in drive-thru, placed order, got to window and was told that the system was not online and...

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No votes

What date are you going back to 24/7 Parking at the Premier Park LLC garage at
203 East 61 st Street New York NY10065

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No votes

The supposed manager on the headset in the drive thru was extremely rude and when I called the store to try to resolve...

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Icon Parking and Steak N Shake Products and Services

Most reviewed product and services
  • Icon Parking Parking (47 reviews)
  • Icon Parking Customer Care (20 reviews)
  • Icon Parking Parking Coupon (4 reviews)
  • Steak N Shake Customer Care (585 reviews)
  • Steak N Shake Manager (281 reviews)
  • Steak N Shake Drive-through (274 reviews)