PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Icon Parking and Steak N Shake as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Icon Parking
Steak N Shake

Icon Parking and Steak N Shake Overview

Total reviews 116 3673
Company responses 0 0
Issues resolved 0 5

Icon Parking and Steak N Shake Consumer Ratings

Rank
99 out of 466 in Auto category
148 out of 2709 in Cafes, Restaurants and Bars category
Customer service
79 in category
168 in category
Product or Service Quality
77 in category
153 in category
Price Affordability
91 in category
66 in category
Location
45 in category
161 in category

Icon Parking and Steak N Shake Rating Details

Customer service
1.1 (46 reviews)
1.6 (1804 reviews)
Reviewer's quote

I was rejected parking due to power outage on Saturday July 12th 2019 and was asked to call the company ask for a refund how do I get it no one is answering the customer service call..

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I had placed an order online for pick yp, ky husband went to pick it up and they said someone already did, when they didn't! They would not make the order or refund me my money! WORST CUSTOMER SERVICE EVER and it will be disputed with my bank..

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Product or Service Quality
1.3 (40 reviews)
1.8 (1466 reviews)
Reviewer's quote

I filed a damage report from an iconpark valet service. The claims manager called and notified me that they are not going to pay out or go further with my claim nor claim the damage. I would like to further appeal this decision with corporate before I file in small claims court...

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...Theres a pair of rusty pliers in my tool box and Im 100% confident it would be of better service than any of the lobotomized kids you have at every steak and shake Ive ever been to..

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Price Affordability
1.6 (39 reviews)
3.2 (1519 reviews)
Reviewer's quote

...Was told one price; so accepted and parked. Went to pick-up car late evening (the original lot attendant I spoke to was gone), I showed my coupon and was told a price that was almost double what I was told when we originally parked. We only had enough to pay the original price...

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00 less for the whole meal! Today the manager was present and informed me that our meals didn't qualify for the combo price because we chose water as our drink. Also, when we ordered, the waitress failed to tell us about it until the meal was eaten and it was time to pay! The manager them became...

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Location
2.6 (38 reviews)
2.9 (1572 reviews)
Reviewer's quote

On Jan 20, I drove my car at the 64th St location in Manhattan, The attendent asked me a question and at first I didnt understand him, I asked him to clarify and he got angry. He wanted to know what time I was leaving and I calmly informed him about 5, when I returned to pick up my car the left...

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Waited for over 40 minutes due to lack of coverage working at the Briargate location in Colorado Springs around 2:30 pm on 5/9/2021..

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Icon Parking and Steak N Shake Pros and Cons

Pros
  • Location
  • Easy
  • Connivence
  • Food
  • Location
  • Price
Cons
  • Customer service
  • Rude and angry garage attendant
  • Customer service to resolve problem
  • Customer service
  • Service
  • Bad service

Icon Parking and Steak N Shake Most Positive Reviews

Top rated reviews
5

I park my 2015 Subaru at Sutton53Parking. #182. I have used that garage for probably six years. My monthly costs...

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5

Positive the people are amazing thanks to Kellie Rhodes who works at the east Washington street Steak 'n Shake all the...

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5

On Jan 20, I drove my car at the 64th St location in Manhattan, The attendent asked me a question and at first I didnt...

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5

my mother and me went to the steak and shake on 86th street zionsville ind and we were seating and after we placed our...

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Icon Parking and Steak N Shake Most Critical Reviews

Lowest rated reviews
1

Michelle had been a loyal Monthly Parking Customer for 4 years in lot 74 until October 2014. In those four years she ha...

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1

I think this is the first time I have walked out of an eatery before being seated. The attitude of this, and I use this...

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1

Outside garage 329 48 st advertises:

"$8.49 for half hour" and any reasonable person would assume one (1) hour would be...

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1

When we got there we had to wait over an hour to get our food and the floors were dirty and it looked liked no one had...

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Icon Parking and Steak N Shake Latest Reviews

Recent published reviews
No votes

Already on file - spoke to Robert Nicolls

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No votes

I called my store manager and she hasn't giving me information on how to get a new card so i can get my paychecks i...

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No votes

I just paid for a parking reservation for $ 15 at 215 East 95th. NO EMAIL WAS SENT ME
I can't get anyone on the phone to...

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1.3

They closed 25min early and I had a pick up order scheduled through the app and never got it. The guy couldnt help me...

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