PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Icon Parking and Steak N Shake as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Icon Parking
Steak N Shake

Icon Parking and Steak N Shake Overview

Total reviews
Company responses
Issues resolved

Steak N Shake was first mentioned on PissedConsumer on May 9, 2008 and since then this brand received 3245 reviews. It is 3139 reviews more than Icon Parking received since Aug 26, 2011.

Icon Parking and Steak N Shake Consumer Ratings

87 out of 1020 in Auto category
124 out of 3117 in Cafes, Restaurants and Bars category
Customer service
69 in category
137 in category
Product or Service Quality
67 in category
127 in category
61 in category
145 in category

Icon Parking and Steak N Shake Rating Details

Customer service
1.1 (45 reviews)
1.6 (1586 reviews)
Reviewer's quote

I was rejected parking due to power outage on Saturday July 12th 2019 and was asked to call the company ask for a refund how do I get it no one is answering the customer service call..


...The customer service is horrible. Barely is any customers inside. I ordered food for work, went to pick it up and they brought my food, sat it down in front of me and walked away...

Eileen N
Product or Service Quality
1.2 (39 reviews)
1.8 (1284 reviews)
Reviewer's quote

I filed a damage report from an iconpark valet service. The claims manager called and notified me that they are not going to pay out or go further with my claim nor claim the damage. I would like to further appeal this decision with corporate before I file in small claims court...

Michael H

...The customer service was horrible. I sat in the drive thru for 26 minutes. I ordered 2 vanilla milkshakes with hot fudge...

1.4 (37 reviews)
1.6 (1502 reviews)
Reviewer's quote

I told him that if I did not have my staff leaving on the street I could have wait like everyone else, but he did not care but opened his office door and let people heard his voice and me arguing each other. I gave my ticket but did not get my car and the elevator got broken for second time. I told...

Praopun P

...They fully staff an he wants to close the store . People have to make a living they can't do it . If the GM keeps closing the store when they are fully staffed that's not how you run a restaurant ..


Icon Parking and Steak N Shake Pros and Cons

  • Location
  • Covered parking
  • Connivence
  • Food
  • Location
  • Price
  • Customer service
  • Rude and angry garage attendant
  • Unfair pricing
  • Customer service
  • Service
  • Incorrect order

Icon Parking and Steak N Shake Most Positive Reviews

Top rated reviews

I park my 2015 Subaru at Sutton53Parking. #182. I have used that garage for probably six years. My monthly costs...


Positive the people are amazing thanks to Kellie Rhodes who works at the east Washington street Steak 'n Shake all the...

Icon Parking and Steak N Shake Most Critical Reviews

Lowest rated reviews

Michelle had been a loyal Monthly Parking Customer for 4 years in lot 74 until October 2014. In those four years she ha...


I think this is the first time I have walked out of an eatery before being seated. The attitude of this, and I use this...

Icon Parking and Steak N Shake Latest Reviews

Recent published reviews

I parked my car at 4:30 PM at 39th and eighth parking. When I returned the manager was insisting I had the keys. I...

Read all 106 reviews

I couldnt leave a message at all. While working for Steak n Shake in Jacksonville Florida 2019, I repeatedly asked my...

Read all 3245 reviews

Icon Parking and Steak N Shake Products and Services

Most reviewed product and services
  • Icon Parking Parking (47 reviews)
  • Icon Parking Customer Care (20 reviews)
  • Icon Parking Parking Coupon (4 reviews)
  • Steak N Shake Customer Care (574 reviews)
  • Steak N Shake Manager (276 reviews)
  • Steak N Shake Drive-through (269 reviews)