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Icon Health and Fitness

Fitness Centers
  • 0 ISSUES RESOLVED
  • 158 TOTAL REVIEWS
  • $77K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.3
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Not much so far 2
  • Equipment if i could get the part 1

Customers don't like

  • Poor customer service6
  • Lack of customer service6
  • No customer service or sales6
  • Poor to non-existent customer service5
  • Defective product4
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Youfit Health Clubs

Fitness Centers
  • 2 ISSUES RESOLVED
  • 358 TOTAL REVIEWS
  • $28.1K CLAIMED LOSSES
  • $276 AVERAGE LOSS
2.0
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Equipment 10
  • Trainer 6
  • Walking out door 5
  • Price and convenience 4
  • Regular staff and trainer very friendly 2

Customers don't like

  • Customer service15
  • Membership fees11
  • Lies9
  • Management9
  • Lack of honesty8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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