PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Icon Health and Fitness and Sole Fitness as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Icon Health and Fitness
Sole Fitness

Icon Health and Fitness and Sole Fitness Overview

Total reviews
252
0
Company responses
0
0
Issues resolved
1
0

Icon Health and Fitness and Sole Fitness Consumer Ratings

Rank
59 out of 243 in Sport Equipment and Accessories category
291 out of 398 in Fitness Centers category
Customer service
41 in category
No votes
Website
48 in category
No votes
Product or Service Quality
44 in category
No votes
Price Affordability
46 in category
No votes

Icon Health and Fitness and Sole Fitness Rating Details

Customer service
1.1 (81 reviews)
No votes
Reviewer's quote

...I have since sent a dozen emails stretching over a three-week span to have a customer service manager reach out to discuss options without a response..

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No items

Website
1.5 (60 reviews)
No votes
Reviewer's quote

...Icon website allows me to check the order status but it does not provide any shipping info. So, I've been trying for over 45 minutes to talk to a human. Now on terminal hold on the phone...

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No items

Product or Service Quality
1.1 (57 reviews)
No votes
Reviewer's quote

5 Si, iFit capable, treadmill directly from Amazon and the product was shipped by ICON Health &;;;;;;;;;;;;;;;;;;; Fitness,1500 South 1000 West, Logan, UT 84321. Amazingly ICON shipped me a discontinued Nordic Track T 7. 0, a previous generation Model, but the SHIPPING LABEL indicated there was...

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No items

Price Affordability
1.9 (52 reviews)
No votes
Reviewer's quote

...Satisfaction guarantee will cost $330 which is roughly 1/3 of the purchase price. Thoroughly dissatisfied with product, experience and customer service. Will never buy from Nordic track again...

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No items

Icon Health and Fitness and Sole Fitness Pros and Cons

Pros
  • There is no pros
  • I like my elliptical but need to repair it
  • What i ordered
No votes
Cons
  • Poor customer service
  • Lack of customer service
  • Poor to non-existent customer service
No votes

Icon Health and Fitness and Sole Fitness Most Positive Reviews

Top rated reviews
5

Thank you .. Your friendly advisor Brook went out of her way .. Her service is outstanding.. I am thankful and honored...

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No votes
4.7

I received some parts for an old elipticle machine I had (I now have a new one) and want to return the parts.

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No votes

Icon Health and Fitness and Sole Fitness Most Critical Reviews

Lowest rated reviews
1

Ordered after Black Friday. Never arrived by Christmas! No one answers the phone. 4 people could not tell me where it...

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No votes
1

I purchased a Proform treadmill on 11/30. Shipped and arrived in my city on 12/11 - never heard from anyone about...

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No votes

Icon Health and Fitness and Sole Fitness Latest Reviews

Recent published reviews
1

I ordered a Nordic Track T 6.5 Si, iFit capable, treadmill directly from Amazon and the product was shipped by ICON...

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No votes
1

Had problems with product immediately. Unit froze and made beeping noise. Spent hours on the phone as well as days off f...

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No votes

Icon Health and Fitness and Sole Fitness Products and Services

Most reviewed product and services
  • Icon Health And Fitness Customer Care (33 reviews)
  • Icon Health And Fitness Protection Plan (5 reviews)
  • Icon Health And Fitness Part Replacement (3 reviews)