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Icon Health and Fitness

Fitness Centers
  • 0 ISSUES RESOLVED
  • 162 TOTAL REVIEWS
  • $78.2K CLAIMED LOSSES
  • $990 AVERAGE LOSS
1.3
Customer service
Staff
Website
Billing Practices
Location
  • Not much so far 2
  • Equipment if i could get the part 1

Customers don't like

  • Lack of customer service7
  • No customer service or sales6
  • Poor customer service6
  • Poor to non-existent customer service5
  • Defective product4
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Planet Fitness

Fitness Centers
  • 2 ISSUES RESOLVED
  • 1343 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $993 AVERAGE LOSS
2.3
Customer service
Staff
Website
Billing Practices
Location
  • Location 15
  • Most of equipment 10
  • Cleanliness 9
  • Price 8
  • Machines 7

Customers don't like

  • Customer service32
  • Unprofessional employee attitudes18
  • Rude employee17
  • Billing practices14
  • No notification8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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