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Icon Health and Fitness

Fitness Centers
  • 0 ISSUES RESOLVED
  • 156 TOTAL REVIEWS
  • $75.5K CLAIMED LOSSES
  • $994 AVERAGE LOSS
1.3
Customer service
Website
Staff
Billing Practices
Diversity of Products or Services
  • Equipment if i could get the part 1
  • Not much so far 1

Customers don't like

  • Poor customer service6
  • Lack of customer service6
  • No customer service or sales6
  • Poor to non-existent customer service5
  • Defective product4
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Planet Fitness

Fitness Centers
  • 2 ISSUES RESOLVED
  • 1272 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $993 AVERAGE LOSS
2.3
Customer service
Website
Staff
Billing Practices
Diversity of Products or Services
  • Location 14
  • Most of equipment 10
  • Cleanliness 9
  • Price 7
  • Machines 6

Customers don't like

  • Customer service30
  • Unprofessional employee attitudes18
  • Rude employee17
  • Billing practices14
  • No notification8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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