Icon Health and Fitness vs Lifetime Fitness

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Icon Health and Fitness

Fitness Centers
  • 0 ISSUES RESOLVED
  • 150 TOTAL REVIEWS
  • $69.2K CLAIMED LOSSES
  • $962 AVERAGE LOSS
1.3
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Location
  • Equipment if i could get the part 1
  • Not much so far 1

Customers don't like

  • Poor customer service6
  • Lack of customer service6
  • No customer service or sales6
  • Poor to non-existent customer service5
  • Defective product4

Products by Icon Health and Fitness

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Lifetime Fitness

Fitness Centers
  • 1 ISSUES RESOLVED
  • 380 TOTAL REVIEWS
  • $70.5K CLAIMED LOSSES
  • $684 AVERAGE LOSS
2.0
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Location
  • Location 7
  • Equipment 6
  • Cleanliness 4
  • Facility 4
  • Trainer 2

Customers don't like

  • Lack of customer service9
  • Billing practices8
  • Manager6
  • Horrendous customer service in billing department4
  • Poor customer service3

Products by Lifetime Fitness

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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