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Icon Health and Fitness

Fitness Centers
  • 0 ISSUES RESOLVED
  • 160 TOTAL REVIEWS
  • $77K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.3
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Not much so far 2
  • Equipment if i could get the part 1

Customers don't like

  • Poor customer service6
  • Lack of customer service6
  • No customer service or sales6
  • Poor to non-existent customer service5
  • Defective product4
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Lifetime Fitness

Fitness Centers
  • 2 ISSUES RESOLVED
  • 399 TOTAL REVIEWS
  • $73.5K CLAIMED LOSSES
  • $687 AVERAGE LOSS
2.0
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Location 7
  • Equipment 7
  • Cleanliness 4
  • Facility 4
  • Lockers and outdoor pool 3

Customers don't like

  • Lack of customer service9
  • Billing practices8
  • Manager6
  • Horrendous customer service in billing department5
  • Management on any level4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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