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Icon Health and Fitness

Fitness Centers
  • 0 ISSUES RESOLVED
  • 160 TOTAL REVIEWS
  • $77K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.3
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Not much so far 2
  • Equipment if i could get the part 1

Customers don't like

  • Poor customer service6
  • Lack of customer service6
  • No customer service or sales6
  • Poor to non-existent customer service5
  • Defective product4
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La Fitness

Fitness Centers
  • 4 ISSUES RESOLVED
  • 1368 TOTAL REVIEWS
  • $320K CLAIMED LOSSES
  • $988 AVERAGE LOSS
2.0
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Location near my house 11
  • Equipment 11
  • Location 11
  • Convenience 5
  • Fitness classes 5

Customers don't like

  • Customer service27
  • Deceptive practices16
  • Management not properly trained12
  • Horrible customer service10
  • Rude staff7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Marietta, Ohio, United States #1197267
There is absolutely no need to compare these two because they do not offer the same thing. One is the hustler of cheap Chinese made pieces of exercise equipment and the other is a fitness center. No association.