PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Keurig and Icoffee as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Keurig
Icoffee

Keurig and Icoffee Overview

Total reviews
451
96
Company responses
0
0
Issues resolved
2
0

Keurig and Icoffee Consumer Ratings

Rank
155 out of 1792 in Appliances and Electronics category
168 out of 1792 in Appliances and Electronics category
Product or Service Quality
121 in category
148 in category
Customer service
101 in category
219 in category
Price Affordability
244 in category
178 in category
Value for money
153 in category
116 in category

Keurig and Icoffee Rating Details

Product or Service Quality
2 (174 reviews)
2 (40 reviews)
Reviewer's quote

...Lousy product for a company that has a persona of being somewhat uppety, upscale, better than everyone else. Your coffee makers stink! They never work right. i’m Afraid it’s time to sign off on Keurig...

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Well since this *** company is already out of business I guess I only get my turn here to vent and say that this product sucks and they should be ashamed of themselves. The pump just burned out after a year of light usage apparently because I just did all the paperclip reaming, vinegar streaming...

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Customer service
2.1 (173 reviews)
1.4 (36 reviews)
Reviewer's quote

...I am disappointments in how my very first call into customer service was dropped and no one cared enough about my business to keep the scheduled call back..

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...These machines are somewhat pricey and am disappointed that it is having an issue in just a little over a year (several Kuerigs in the family still going strong after 7-8 years) and cannot reach any customer service people. Any words of wisdom would be greatly appreciated..

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Price Affordability
2.5 (165 reviews)
2.9 (38 reviews)
Reviewer's quote

...plus the aggravation of lugging home jugs of water? May I echange it for another brewer that is older technology and receive a refund for the difference in price (since mine was far more expensive)? Keurig: NO! Unfortunately, this machine is not a typical Keurig machine. It didn't and WON'T DIE! I could by now have purchased a new machine (which will be ANY BRAND BESIDES KEURIG) by using the $$...

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I have one of the original ICoffee makers. Had it for years and am tired of it brewing as slow as molasses.

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Value for money
2.1 (157 reviews)
2.5 (39 reviews)
Reviewer's quote

...We have sent back and were refunded our money by the vendors, we will never buy a Keurig machine again!..

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So I bought both my daughter's a "icoffee" single cup myrrh machine and BOTH died only two months after purchasing! Are u kidding, light comes on, says it's brewing but just makes a whole lotta noise!!!! *** I want a new one or money back!!..

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Keurig and Icoffee Pros and Cons

Pros
  • Convenience of single brew
  • Convenience of 1 cup of coffee at a time
  • Old keurig machine
  • Ease of use
  • Machine when it worked
  • Hot coffee
Cons
  • Customer service
  • Indifference to client needs
  • Redundant defects
  • Service
  • Quality
  • No customer service

Keurig and Icoffee Most Positive Reviews

Top rated reviews
5

It seems to me the pump is bad or cloged. This would involve undoing the the system. It pumps drips and stops? What can...

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5

When we got less than stellar service at Keurig about our coffee pot issues, we did what we said we'd do. Dropped...

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5

I contacted Keurig after I purchased a new brewer that was leaving a very strange taste no matter what coffee I used,...

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5

Need another ICoffee machine for camper. I have had the current one for 3 years never a problem, accepts ALL coffee...

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Keurig and Icoffee Most Critical Reviews

Lowest rated reviews
1

I recently placed an order with Keurig for my K-cups and the exact same thing happened to me as above. The only...

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1

Obviously the designer of the ICOFFEE express has limited understanding of sanitation processes. This ridiculous device...

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1

I thought I had a auto fill order that I have filled out twice and found out it was cancelled again. So placed my order...

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1

I bought a I coffee pot at Menards in Danville illinous 8 months ago up until now it has worksed great, but now when I...

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Keurig and Icoffee Latest Reviews

Recent published reviews
5

Solid lights wouldnt do anything so it was considered defective and another one is being sent to me. I am very...

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1.5

water per cup gets lower and lower clean often

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No votes

I was told a replacement coffee pot will arrive within 3-5 business days. To date, I am still awaiting the pot. No follo...

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No votes

I purchased an ICOFFEE and it does not work, can I get a replacementShocked

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Keurig and Icoffee Products and Services

Most reviewed product and services
  • Keurig Coffee Maker (139 reviews)
  • Keurig 2.0 Coffee Maker (38 reviews)
  • Keurig Customer Care (15 reviews)
  • Icoffee Coffee Maker (27 reviews)
  • Icoffee Davinci Coffee Maker (15 reviews)
  • Icoffee Opus Coffee Maker (11 reviews)