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IBUYPOWER

Computers
  • 2 ISSUES RESOLVED
  • 53 TOTAL REVIEWS
  • $28.7K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.1
Customer service
Website
Staff
Diversity of Products or Services
Discounts and Special Offers
  • Product when it worked 4
  • Customization options 3
  • Computer 2
  • Website and computer power for the price 1
  • Website functionality 1

Customers don't like

  • Delivery3
  • Customer service3
  • Handling of the order2
  • Sloppy wiring2
  • Warranty loop holes1
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Staples

Computers
  • 3 ISSUES RESOLVED
  • 726 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $643 AVERAGE LOSS
1.6
Customer service
Website
Staff
Diversity of Products or Services
Discounts and Special Offers
  • Helpful manager 3
  • Customer service reps 3
  • Friendliness of the cashiers 2
  • Selection and products 2
  • Manager tried to be helpful 2

Customers don't like

  • Poor customer service4
  • Incompetence of staff3
  • Incompetence that cost me money3
  • Misrepresentations in listing3
  • Unable to provide adequate solution with their mistakes3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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