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Iberostar

Hotels and Resorts
  • 5 ISSUES RESOLVED
  • 104 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $10.4K AVERAGE LOSS
2.9
Staff
Customer service
Exchange, Refund and Cancellation Policy
Website
Location
  • Love the hotel 7
  • Excellent 2
  • Food 2
  • Location 2
  • Restaurant service staff 2

Customers don't like

  • Lied and scammed us3
  • Flat out lied to us to sell us a membership2
  • Hate the club2
  • Sleep was disturbed1
  • Usage of the membership clube1
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Westgate Resorts

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 537 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $8.1K AVERAGE LOSS
1.9
Staff
Customer service
Exchange, Refund and Cancellation Policy
Website
Location
  • Location 11
  • Amenities 7
  • Northing 6
  • Nice facility 5
  • Places showed to us 5

Customers don't like

  • Fees4
  • Dirty room3
  • Service3
  • Your pushy sales men that dont take no for answer3
  • Very poor customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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