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Iberia Airlines
Qatar Airways

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Iberia Airlines

Iberia Airlines

1.3
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 55 TOTAL REVIEWS
Rank
124 out of 618
in Transport category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    5
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    01:44
  • ISSUES RESOLVED
    0%
Top Products and Services
1.2
18 reviews
1.3
9 reviews
1.3
7 reviews
Qatar Airways

Qatar Airways

2.0
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 7 TOTAL REVIEWS
Rank
44 out of 618
in Transport category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    5
  • SUCCESSFUL
    60%
  • AVG CALL DURATION
    10:20
  • ISSUES RESOLVED
    67%
Top Products and Services
No votes
1 reviews

How would you compare Iberia Airlines vs Qatar Airways?

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UnsungSunBear407
#1774265
Customer service
Easy to speak with any office via email or via telephone, international or in any office. Customer service more willingly to please you.
Product or Service Quality
In Qatar, the staff is well trained, not unionized attitude, meals are excellent and overflow, in Iberia they are tight and you can find staff willing to please you but also very often the opposite.
I have something else to compare
Iberia plays with its little sister company Vueling. You buy the ticket expecting Iberia quality and you get Rayannair quality.

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