PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wells Fargo and IBC Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wells Fargo
IBC Bank

Wells Fargo and IBC Bank Overview

Total reviews 1657 199
Company responses 0 0
Issues resolved 1 0

Wells Fargo and IBC Bank Consumer Ratings

Rank
106 out of 707 in Banks category
74 out of 707 in Banks category
Customer service
105 in category
74 in category
Product or Service Quality
76 in category
61 in category
Website
82 in category
101 in category
Reliability
93 in category
58 in category

Wells Fargo and IBC Bank Rating Details

Customer service
1.3 (402 reviews)
1.5 (71 reviews)
Reviewer's quote

Then i wrote and e-mail to customer service explaining some of this and let them know to call me when they had it resolved since my time is valuable. After a half hour or so a person from WF called me and was very apologetic and seamed to care about me (the customer) after we got through all the...

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...Weirdly, I always speak to the same customer service person, and they have done a great job. I am wildly shocked. But theyve been a really, really empathetic bankwell, for me as a student...

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Product or Service Quality
1.4 (350 reviews)
1.5 (73 reviews)
Reviewer's quote

Some time has passed now, and I think customer service should be renamed company service, because customer service people everywhere are not serving customers but the lazy, ass-backwards processes of these corporations. Im livid, want justice, and dont want to file a small claims complaint against...

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When I went through the drive through and called customer service they said that because it was deposited through the mobile app it can take up to 14-21 days. Yesterday when I called customer service I was told that the rest of my funds would be released today and today my account is still...

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Website
1.9 (335 reviews)
1.7 (61 reviews)
Reviewer's quote

...the website for online banking seems like the right place. Are there any laws about banks needing to notify/post notice to consumers about their "internal-only" (secret) limit they are subject to? Perhaps it could save others from frustration and embarassment I was subjected to today..

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A mistake had been made Twice about my account routine number by the time its fixed I lost a 1000 $ in grant money.

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Reliability
1.3 (308 reviews)
1.4 (52 reviews)
Reviewer's quote

...No concern for customer service, quality products, reliability or anything else that is helpful to the consumer. Ive noticed discrepancies in my account before, but never this blatant. Sometimes my account would be off 3 or 4 dollars but id just let it go...

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Went, simply to withdraw 7, $50 Bill's. Waited behind pickup for 20+ minutes, in drive through. 20 minutes!!!!!!Not the most knowledgeable cashier, either.Mary Ann Wardcontact Maryannward@***.comjust mow....pulled in at 9:15! I could just about have driven to Norman to get service! You reduced...

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Wells Fargo and IBC Bank Pros and Cons

Pros
  • No customer service
  • Who did try to make me fell better
  • Nightmare
  • Customer service from my local branch
  • Great location
  • Getting organize to run smoothly
Cons
  • Customer service
  • Incompetant
  • Rudeness
  • Worst customer service
  • Way they do business
  • So bad service or customer assitance

Wells Fargo and IBC Bank Most Positive Reviews

Top rated reviews
5

You should be happy that they froze your account.Chase Bank did the same to my account and I for one was happy that...

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5

Pros:
1. Gave popcorn on Fridays (EDIT, they stopped) haha.

Cons:
1. Poor Customer Service
2. Overdraft charged, even...

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5

You should have thought about the amount of money that you were asking Wells Fargo to Ref.Companies does not Ref I...

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5

I closed my account on 5/4/15. I wrote to close account on my final check which brought the balance to Zero. on...

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Wells Fargo and IBC Bank Most Critical Reviews

Lowest rated reviews
1

I OPEN AN ACCOUNT AT WELLS FARGO WITH DIRECT DEPOSIT AND THAT WAS THAT .
NOW I GO TO AN ATM AND IT SAYS I AM NOT PERMITT...

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1

Horrible customer service VERY RUDE and don't want to do their job. I bank in Bethany worst bank I have ever dealt with....

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1

I was issued a check from my insurance company for damages to my home. Wells Fargo was listed on the check.After being...

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1

Poor service!! It was 9:05 am they had us waiting outside on the cold theyre very rude!!! Never again am i going there.

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Wells Fargo and IBC Bank Latest Reviews

Recent published reviews
1

Wells Fargo told me to get a secure card for a year I had it for more than a year and they would give me a regular...

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No votes

I still need change of address.

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1.6

I was trying to transfer some money. However I was not lucky enough due to the amount of $2000 I couldnt transfer it...

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No votes

I tried using my card on cash app and they blocked it

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Wells Fargo and IBC Bank Products and Services

Most reviewed product and services
  • Wells Fargo Loan (204 reviews)
  • Wells Fargo Mortgage (201 reviews)
  • Wells Fargo Checking Account (121 reviews)
  • Ibc Bank Deposit (15 reviews)
  • Ibc Bank Banking Service (14 reviews)
  • Ibc Bank Checking Account (7 reviews)