Wells Fargo vs IBC Bank: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wells Fargo and IBC Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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Wells Fargo

1.5

IBC Bank

1.7

Wells Fargo

IBC Bank

Wells Fargo and IBC Bank Overview

Total reviews

1573

180

Company responses

Issues resolved

Wells Fargo was first mentioned on PissedConsumer on Oct 8, 2007 and since then this brand received 1573 reviews. It is 1393 reviews more than IBC Bank received since Mar 6, 2008.

Wells Fargo and IBC Bank Consumer Ratings

Rank

85 out of 921 in Banks category

53 out of 921 in Banks category

Customer service

94 in category

68 in category

Product or Service Quality

59 in category

56 in category

Website

70 in category

95 in category

According to consumer ratings and reviews, IBC Bank ranks 32 points higher in the Banks category than Wells Fargo. People gave Wells Fargo 1.3 stars for Customer service criterion in Banks category and it is 120 points higher than the worst rated brand in this category. At the same time, IBC Bank was rated 1.4 stars for Customer service criterion in this category and it is 146 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that IBC Bank has a higher rating than IBC Bank. Regarding Website criterion, consumers gave Wells Fargo 1.9 stars and it is 67% greater than other in category. IBC Bank however was rated 1.7 stars and it is 56% greater than other in category.

Wells Fargo and IBC Bank Rating Details

Customer service

1.3 (370 reviews)

1.4 (65 reviews)

Reviewer's quote

...com – your company’s #1 value = •Doing what’s right for customers. We place customers at the center of everything we do. We want to exceed customer expectations and build relationships that last a lifetime...

Casey B

...I call customer service & at the end of it all, they say my phone is "too old" & that's why I can no longer log in. Again, I was using this service months before this problem WITH THE SAME PHONE. Anyhow, I deleted the app but it sucks that i can't do the easy transfers from 1 account to another...

Bertha M

Product or Service Quality

1.4 (316 reviews)

1.4 (67 reviews)

Reviewer's quote

The Wells Fargo Bank on 174th takes 45 minutes to an hour to make a deposit when there's two people ahead of you horrible service horrible plac recommend bank somewhere else..

PissedConsumer1640445

...NUMBER IT GOES TO THE IBC IN LOREADO THEN TO YOUR BANK I WAS EXPECTING A SPECIFIC FOR A EMERGENCY BUT CAME UP SORT WILL NOT BE RIPPED OFF AGAIN CUSTOMER SERVICE SAYS THATS THERE FEE for excepting transfer and of course is unrefundable they NEVER have enough cashier expecially on pension days I will be transferring banks asap but people need to be aware of hidden...

PissedConsumer1281085

Website

1.9 (307 reviews)

1.7 (58 reviews)

Reviewer's quote

...Had to call the phone number to get help off there website. Just to find out they deleted my password. They claimed it was because of a software update...

PissedConsumer1445000

I had 2 business accts and 1 personal acct with them... everytime I dep a check the hold it and I am charged overdraft fees.... I have the money in the acct... I deposited 2000.00 dollars on Friday. I shopped and paid Bill's and everything is bouncing and her it is Wednesday morning. I am closing...

Cythia

Wells Fargo and IBC Bank Pros and Cons

Pros

Who did try to make me fell better
Nightmare
Sneaky fees

Customer service from my local branch
Great location
Getting organize to run smoothly

Cons

Customer service
Incompetant
Rude representatives

Poor services
So bad service or customer assitance
Worst customer service

Wells Fargo and IBC Bank Most Positive Reviews

Top rated reviews

You should be happy that they froze your account.Chase Bank did the same to my account and I for one was happy that...

Pros:
1. Gave popcorn on Fridays (EDIT, they stopped) haha.

Cons:
1. Poor Customer Service
2. Overdraft charged, even...

Wells Fargo and IBC Bank Most Critical Reviews

Lowest rated reviews

I OPEN AN ACCOUNT AT WELLS FARGO WITH DIRECT DEPOSIT AND THAT WAS THAT .
NOW I GO TO AN ATM AND IT SAYS I AM NOT PERMITT...

Horrible customer service VERY RUDE and don't want to do their job. I bank in Bethany worst bank I have ever dealt with....

Wells Fargo and IBC Bank Latest Reviews

Recent published reviews

fargo customer care number 6296995912fargo customer care number 6296995912fargo customer care number 6296995912

Read all 1573 reviews

Going to go out of the country and need to be able to use my card

Read all 180 reviews

Wells Fargo and IBC Bank Products and Services

Most reviewed product and services

Wells Fargo Account (233 reviews)
Wells Fargo Loan (203 reviews)
Wells Fargo Mortgage (197 reviews)

Ibc Bank Account (41 reviews)
Ibc Bank Customer Care (18 reviews)
Ibc Bank Deposit (15 reviews)

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Anonymous Anonymous Aug 23, 2019 #1737273

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