PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about IBC Bank and Wells Fargo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

IBC Bank
Wells Fargo

IBC Bank and Wells Fargo Overview

Total reviews 200 1663
Company responses 0 0
Issues resolved 0 1

IBC Bank and Wells Fargo Consumer Ratings

Rank
77 out of 742 in Banks category
108 out of 742 in Banks category
Product or Service Quality
61 in category
75 in category
Customer service
77 in category
108 in category
Website
104 in category
83 in category
Discounts and Special Offers
79 in category
85 in category

IBC Bank and Wells Fargo Rating Details

Product or Service Quality
1.5 (73 reviews)
1.4 (351 reviews)
Reviewer's quote

This may be bizarre, but I have had great service with ibc, thus far. Weirdly, I always speak to the same customer service person, and they have done a great job. I am wildly shocked...

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...That is poor customer service and than say it's because of over draft and that is a lie on paper . . if it's been over drafted it's because wells fargo puts holds on funds on money that shouldn't be hold onto ..

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Customer service
1.5 (71 reviews)
1.3 (402 reviews)
Reviewer's quote

...I call customer service & at the end of it all, they say my phone is "too old" & that's why I can no longer log in. Again, I was using this service months before this problem WITH THE SAME PHONE. Anyhow, I deleted the app but it sucks that i can't do the easy transfers from 1 account to another...

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Then i wrote and e-mail to customer service explaining some of this and let them know to call me when they had it resolved since my time is valuable. After a half hour or so a person from WF called me and was very apologetic and seamed to care about me (the customer) after we got through all the...

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Website
1.7 (61 reviews)
1.9 (336 reviews)
Reviewer's quote

A mistake had been made Twice about my account routine number by the time its fixed I lost a 1000 $ in grant money.

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...the website for online banking seems like the right place. Are there any laws about banks needing to notify/post notice to consumers about their "internal-only" (secret) limit they are subject to? Perhaps it could save others from frustration and embarassment I was subjected to today..

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Diversity of Products or Services
1.6 (58 reviews)
1.7 (302 reviews)
Reviewer's quote

...i know they don't have access to even basic services we all take for granted. as an institution, they are antiquated by even early 90s standards. they call themselves "international" but that's a bogus joke...

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I called Retirement Services as I was getting ready to leave a job asking about policies and procedures, because I needed access to my 401k, right away in my transition to the new job. I called repeatedly, never getting the same person twice. We called for a week before I left, everyday after I...

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IBC Bank and Wells Fargo Pros and Cons

Pros
  • Customer service from my local branch
  • Great location
  • Getting organize to run smoothly
  • No customer service
  • Who did try to make me fell better
  • Nightmare
Cons
  • Worst customer service
  • Way they do business
  • So bad service or customer assitance
  • Customer service
  • Incompetant
  • Rudeness

IBC Bank and Wells Fargo Most Positive Reviews

Top rated reviews
5

Pros:
1. Gave popcorn on Fridays (EDIT, they stopped) haha.

Cons:
1. Poor Customer Service
2. Overdraft charged, even...

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5

You should be happy that they froze your account.Chase Bank did the same to my account and I for one was happy that...

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5

I closed my account on 5/4/15. I wrote to close account on my final check which brought the balance to Zero. on...

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5

You should have thought about the amount of money that you were asking Wells Fargo to Ref.Companies does not Ref I...

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IBC Bank and Wells Fargo Most Critical Reviews

Lowest rated reviews
1

Horrible customer service VERY RUDE and don't want to do their job. I bank in Bethany worst bank I have ever dealt with....

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1

I OPEN AN ACCOUNT AT WELLS FARGO WITH DIRECT DEPOSIT AND THAT WAS THAT .
NOW I GO TO AN ATM AND IT SAYS I AM NOT PERMITT...

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1

Poor service!! It was 9:05 am they had us waiting outside on the cold theyre very rude!!! Never again am i going there.

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1

I was issued a check from my insurance company for damages to my home. Wells Fargo was listed on the check.After being...

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IBC Bank and Wells Fargo Latest Reviews

Recent published reviews
No votes

Traveling in Alabama my debit card is not working I'm traveling from Florida. back home to Louisiana and I'm trying to...

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No votes

Buenas noches. Estaba tratándo de hacer una compra en la compañía total vida cambios y se me bloqueo mi cuenta

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No votes

I still need change of address.

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5

Hi, Im emailing today about complaints Ive had at one of your banks. It is located at 470 Rahway Ave, Elizabeth NJ.
On We...

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