PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kia Motors and Hyundai as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kia Motors
Hyundai

Kia Motors and Hyundai Overview

Total reviews
973
172
Company responses
0
0
Issues resolved
1
3

Kia Motors and Hyundai Consumer Ratings

Rank
44 out of 474 in Auto category
82 out of 474 in Auto category
Customer service
43 in category
73 in category
Product or Service Quality
39 in category
68 in category
Website
49 in category
75 in category
Warranty
22 in category
43 in category

Kia Motors and Hyundai Rating Details

Customer service
1.6 (256 reviews)
1.3 (64 reviews)
Reviewer's quote

...Terrible customer service..

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...Absolutely terrible customer service. I have written 4 letters and called 20 times..

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Product or Service Quality
1.9 (232 reviews)
1.3 (55 reviews)
Reviewer's quote

My car had a flat there was no stupid spare had to have it towed and now the service station is telling me it could take a month to get my car back..

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During this stressful and confusing process, my case manager has been the coldest and least compassionate customer service rep I have ever dealt with. Additionally, while the stress, uncertainty, and fear for my life with a dangerous vehicle piles on, I have NOT ONCE received an apology for the...

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Website
2.4 (211 reviews)
1.8 (45 reviews)
Reviewer's quote

...I also discovered that the inside of the hatch, along the sides, and behind the back seats were all scratched up! I'm feeling more and more like I had been "taken"! I put a poor review on their website. Eric reached out to me. After sending in pictures, he said his GM wanted to see the damage...

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Bad trasmission eye witness with me when the car decided it did not what to pass actuvelosterally had to pull ofn the road to shut the car off. That was the Veloster 2013. Traded it n for a Tuscon same thing, and the dealers told not possible. I was told I needed to change my driving habits I am 70...

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Warranty
2 (207 reviews)
1.6 (43 reviews)
Reviewer's quote

It is, of course, still under new car warranty, having only a couple-hundred miles on it. But every time they call and say it is fixed, it acts up again. We requested that they replace this piece of junk, but only got laughed at! We are quickly losing all confidence in Kia, and are ready to trade...

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...Both cars have numerous warranty issues. The 2012 had a failed navigation system and door locks at 40000 miles. The 2015 has had never ending engine problems that started at just before 42000 miles...

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Kia Motors and Hyundai Pros and Cons

Pros
  • Looks of vehicle
  • Kia sorento
  • Car
  • Looks
  • Day i am done with these payments
  • Car
Cons
  • Customer service
  • Never buy kia again
  • Lack of honesty
  • Customer service
  • Poorer quality
  • Poor quality product

Kia Motors and Hyundai Most Positive Reviews

Top rated reviews
5

i have 31000 miles on my 2012 kia optima and the nexen tires are shot,i have it on lease and i suppose im stuck with...

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5

I have a 2018 Pearl White Sonata and have the paint peeling issue as well. Apparently, the problem hasnt been remedied....

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5

I have a 2012 Sedona. In Jan with 45m miles we were driving from CA to WA on hwy 5. At about 70 mph in the middle of...

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4

I purchased a second Sonata from the dealership in St. Catharines, ON on Nov. 5, 2015, and after a long vacation abroad,...

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Kia Motors and Hyundai Most Critical Reviews

Lowest rated reviews
1

Customer Complaint- Kia Polokwane Dealership

I am writing to Complain about the Kia Dealership Polokwane. I have writte...

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1

QUALITY HYUNDAI New Haven CT (fornerly of Branford) does not stand by the warranty.

I purchased a CERTIFIED USED CAR...

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1

I have a very bad experience with my new car ( it was bought on May 2014). We've had problems since day one when the...

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1

I TOOK MY CAR TO RIVERHEAD HYUNDAI IN RIVERHED NY.
I was told the left lens is under warranty but the right lens is not...

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Kia Motors and Hyundai Latest Reviews

Recent published reviews
1

We just recently bought our 4th Kia, because we have had such good luck with them. Unfortunately, the new one is giving...

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1

Bad trasmission eye witness with me when the car decided it did not what to pass actuvelosterally had to pull ofn the...

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1

Ran over something and had 2 flat tires on the passenger side. Called the kia roadside assistance number. Filled out...

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1

The Title department will not send me title info I need to register my car in my state. Absolutely terrible customer...

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Kia Motors and Hyundai Products and Services

Most reviewed product and services
  • Kia Motors Car (347 reviews)
  • Kia Motors Warranty (54 reviews)
  • Kia Motors Customer Care (34 reviews)
  • Hyundai Car (75 reviews)
  • Hyundai Warranty (14 reviews)
  • Hyundai Customer Care (10 reviews)