PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kia Motors and Hyundai as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kia Motors
Hyundai

Kia Motors and Hyundai Overview

Total reviews 2666 207
Company responses 0 0
Issues resolved 22 3

Kia Motors and Hyundai Consumer Ratings

Rank
77 out of 599 in Auto category
121 out of 599 in Auto category
Customer service
81 in category
117 in category
Product or Service Quality
77 in category
112 in category
Warranty
59 in category
81 in category
Price Affordability
65 in category
90 in category

Kia Motors and Hyundai Rating Details

Customer service
1.5
(935 reviews)
1.2
(83 reviews)
Reviewer's quote

It is the worst customer service I have ever dealt with and the worst car manufacturer, according to everything that I have read online , I also called the highway safety commission because I had to get out on a busy highway and was scared to death! So now, once again, Im sitting and waiting for...

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...The customer service is disgusting and from what I have read it is everywhere. From Canada to the United States. The commercial that they bring the WAH is correct...

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Product or Service Quality
1.6
(839 reviews)
1.3
(76 reviews)
Reviewer's quote

In for service today and now informed that the tire rotation will not be honored because it has had 8 rotations ! ? 2nd complaint went to another dealership for oil change and was informed the only place where they honored my oil change was at the dealership I purchased it at. In todays world...

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...should not have to be worried about makes me feel like they don't care about the consumer safety or them having to spend money out of their own pocket for a product that is already defective when you bought...

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Warranty
2
(772 reviews)
1.7
(63 reviews)
Reviewer's quote

...Instead they sell customer a warranty that doesn't cover the issue...

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2) As well, an engine block recall indicating potential for engine failure gives consumers extended warranty coverage to ONLY 100,000 Mile limit. Bottom line, vehicles holding the above listed recalls are essentially TOTALED and STRANDED ASSETS. Middle and lower income households are unable to...

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Price Affordability
2.3
(756 reviews)
2
(69 reviews)
Reviewer's quote

Yesterday i cantact the dealer ask for a price, i agreed with term and because i was busy at work i asked my wife to go alone and finish the paperwork, she went and they force her to sign a complete different deal and they ask for mor money for different things that i already spoke with them . Long...

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...Since Hyundai sold me a lemon, I would like a refund for the entire purchase price of this car, plus all the money I've spent on repairs..

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Kia Motors and Hyundai Pros and Cons

Pros
  • No pros
  • Looks of vehicle
  • Kia sorento
  • Looks
  • Car
  • Day i am done with these payments
Cons
  • Customer service
  • Poor customer service
  • Multipule problems with car
  • Customer service
  • Poor quality
  • How hyundai did not propose a solution

Kia Motors and Hyundai Most Positive Reviews

Top rated reviews
5

Car has been to dealer 5 times in one year for check engine light all related to oxygen sensors and fuel banks check...

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5

I have a 2018 Pearl White Sonata and have the paint peeling issue as well. Apparently, the problem hasnt been remedied....

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5

i have a kia sportage i received 4 weeks ago .I love the car,but the problem i have some times when i try to...

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4

Waited 2 1/2 hours for what shouldve been a 60 minute pick up. Workers were polite however terrible at relaying...

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Kia Motors and Hyundai Most Critical Reviews

Lowest rated reviews
1

Yonkers kia owner or manager said to the police that I used "racial slurs" on him....that was an out and out LIE!!!! N...

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1

Brad benson Hyundai sales department & financial department are the biggest liars and scammers rip off artist I've...

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1

I have a KIA sportage 2012 automatic full option still under warranty <67k kilometers.
I had a problem last year that...

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1

My 2014 Santa Fe's engine blew due to a recall. I have taken the vehicle back to the dealership multiple times for black...

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Kia Motors and Hyundai Latest Reviews

Recent published reviews
3.9

I purchased a new 2020 kia
soul ,at time of purchase also purchased oil change and tire rotation package .In for service...

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1.3

I am owner of a 2013 Hyundai Tucson harmed by Hyundais abandonment of responsibility to purchasers of its products.
For m...

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No votes

You can not insure Kia soul's from 2021, 2020,2019,2018 and possibly more Kia needs to developed some programs for...

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1.5

Re: 2013 Hyundai Tucson GLS
For months, Hyundai USA Corporates Agent and affiliate dealerships have been unresponsive to...

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