PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jeep and Hyundai as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jeep
Hyundai

Jeep and Hyundai Overview

Total reviews
262
166
Company responses
0
0
Issues resolved
2
3

Jeep was first mentioned on PissedConsumer on Jun 8, 2010 and since then this brand received 262 reviews. It is 96 reviews more than Hyundai received since Dec 12, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Hyundai customer support team than with Jeep customer service.

Jeep and Hyundai Consumer Ratings

Rank
45 out of 1020 in Auto category
81 out of 1020 in Auto category
Customer service
31 in category
62 in category
Product or Service Quality
54 in category
64 in category
Staff
32 in category
53 in category

According to consumer ratings and reviews, Jeep ranks 36 points higher in the Auto category than Hyundai. People gave Jeep 1.8 stars for Customer service criterion in Auto category and it is 101 points higher than the worst rated brand in this category. At the same time, Hyundai was rated 1.3 stars for Customer service criterion in this category and it is 70 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Jeep has a higher rating than Hyundai. Regarding Staff criterion, consumers gave Jeep 1.9 stars and it is 76% greater than other in category. Hyundai however was rated 1.5 stars and it is 60% greater than other in category.

Jeep and Hyundai Rating Details

Customer service
1.8 (107 reviews)
1.3 (60 reviews)
Reviewer's quote

I would give them no stars for their customer service - I bought $60K brand new fully loaded Jeep Grand Cheeroke Overland...

maja a

...Worse; Hyundais horrible customer service. They were insolent, if they cared to reply at all. Now my car has a bunch more quality problems, the seats are horrible, fit and finish is sub-par..

Wayne M
Product or Service Quality
1.6 (103 reviews)
1.4 (52 reviews)
Reviewer's quote

...When I asked if engine problems are normal with their product every 70,000 miles and what a customer should expect. I was hung up I was a jeep enthusiast up till now I guess..

Jonathan S

...While an attractive vehicle with lots of features and overall good design - the quality is not up to par and the service is absolutely horrible. Both cars have numerous warranty issues. The 2012 had a failed navigation system and door locks at 40000 miles...

Paul D
Staff
1.9 (97 reviews)
1.5 (51 reviews)
Reviewer's quote

...THEY DO NOT STAFF THEIR CALL CENTERS WITH A MAJORITY OF THE STAFF BEING PEOPLE-ORIENTED. THEY RUN SCRIPTED, ROBOTIC, CONVERSATIONS. ALL JEEP WANTS IS MONEY...

PissedConsumer636168

...Staff at this dealership (M/s. DSC Motor Pvt Ltd) is very irresponsible. While selling they make all false commitments and after taking money from buyer they just do not bother...

Serene

Jeep and Hyundai Pros and Cons

Pros
  • Vehicle
  • What i thought was a honest dealership
  • Dealership deal
  • Looks
  • Day i am done with these payments
  • Car
Cons
  • Customer service
  • Poor quality
  • Since all the issues just not happy with the vechile
  • Customer service
  • Poor quality product
  • Roadside assistance

Jeep and Hyundai Most Positive Reviews

Top rated reviews
5

I wanted to purchase a Jeep Cherokee but on the test drive I noticed my foot slipped off the gas peddle. The peddle...

4

I purchased a second Sonata from the dealership in St. Catharines, ON on Nov. 5, 2015, and after a long vacation abroad,...

Jeep and Hyundai Most Critical Reviews

Lowest rated reviews
1

Well, my dad wants to buy a car, so we looked it up online and they had it all well listed, but, when we got there, the...

1

QUALITY HYUNDAI New Haven CT (fornerly of Branford) does not stand by the warranty.

I purchased a CERTIFIED USED CAR...

Jeep and Hyundai Latest Reviews

Recent published reviews
1

I would give them no stars for their customer service - I bought $60K brand new fully loaded Jeep Grand Cheeroke...

Read all 262 reviews
1.7

I have had several issues with my 2019 Hyundai Sonata Sel. Smoke is coming from pipe and it's not even cold outside....

Read all 166 reviews

Jeep and Hyundai Products and Services

Most reviewed product and services
  • Jeep Car (76 reviews)
  • Jeep Customer Care (30 reviews)
  • Jeep Oil Change (6 reviews)
  • Hyundai Car (75 reviews)
  • Hyundai Warranty (14 reviews)
  • Hyundai Customer Care (10 reviews)