PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hyundai Motor America and Kia Motors as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hyundai Motor America
Kia Motors

Hyundai Motor America and Kia Motors Overview

Total reviews 188 993
Company responses 0 0
Issues resolved 0 1

Hyundai Motor America and Kia Motors Consumer Ratings

Rank
714 out of 4444 in Dealers category
44 out of 474 in Auto category
Customer service
466 in category
No votes
Product or Service Quality
479 in category
No votes
Discounts and Special Offers
467 in category
No votes
Website
800 in category
No votes

Hyundai Motor America and Kia Motors Rating Details

Customer service
1.6 (65 reviews)
No votes
Reviewer's quote

Their customer service dept could not intervene since its a dealership :ttm:..

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...I have reached out to the general manager about their poor customer service..

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Product or Service Quality
1.7 (58 reviews)
No votes
Reviewer's quote

...After my car was in service for 2 hours I was told they couldnt turn off the airbag light something about traction. I wasnt given any paperwork stating whats wrong with my car. Ok two days later I had to replace the ignition...

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The parts service at Kia in Hickory didn't order the part that I needed. I had my son-in-law to take my van down and have the part to put on. When he waited for one hour they came up and told him that the part was not here...

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Discounts and Special Offers
1.6 (53 reviews)
No votes
Reviewer's quote

Two month old vehicle, windshield cracked for no reason. Was told it was impact, no surface chip to indicate that, told it was from change in temperature, it stays in a climate controlled garage. Was dismissed and told to call customer care. Customer care says the dealership can *** it to be...

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It needed two special screws which are much different from the lining screws. Martin and I then spoke with the Parts guy (I believe, Travis, was his name) and he told us he could have the parts delivered by Tuesday, August 21, 2018. Again, I mentioned I did not want Sammy working on my car going...

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Website
1.9 (52 reviews)
No votes
Reviewer's quote

...Website log-ons offer no relief either, so do not think that will help. Neither does resetting or rebooting every password and devise. There is absolutely no reason to buy into this unreliable, untrustworthy, incredible service...

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...I also discovered that the inside of the hatch, along the sides, and behind the back seats were all scratched up! I'm feeling more and more like I had been "taken"! I put a poor review on their website. Eric reached out to me. After sending in pictures, he said his GM wanted to see the damage...

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Hyundai Motor America and Kia Motors Pros and Cons

Pros
  • Very disastified
  • Nice cars
  • Warranty
  • Looks of vehicle
  • Kia sorento
  • Good vehicles
Cons
  • Customer service
  • Warranty
  • Bad repairs
  • Customer service
  • Service department
  • How i was treated

Hyundai Motor America and Kia Motors Most Positive Reviews

Top rated reviews
5

Bought a new Genesis in January 2014. Took the free 3 month trial of their Bluelink service. Told dealership...

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5

i have 31000 miles on my 2012 kia optima and the nexen tires are shot,i have it on lease and i suppose im stuck with...

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5

My father bought the car used and in excellent shape in 2011. It drives beautifully around town and on long journey's. ...

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5

I have a 2012 Sedona. In Jan with 45m miles we were driving from CA to WA on hwy 5. At about 70 mph in the middle of...

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Hyundai Motor America and Kia Motors Most Critical Reviews

Lowest rated reviews
1

In July my 2012 Hyundai Elantra failed to start for the first time. I eventually got it started and drove it to the...

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1

Customer Complaint- Kia Polokwane Dealership

I am writing to Complain about the Kia Dealership Polokwane. I have writte...

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1

Interesting, at the time of you placing your complaint, was the same time my paint on my santa fe started the same...

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1

I have a very bad experience with my new car ( it was bought on May 2014). We've had problems since day one when the...

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Hyundai Motor America and Kia Motors Latest Reviews

Recent published reviews
1.3

Their customer service dept could not intervene since its a dealership Bla-bla

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1.2

Had my Kia in the garage 3rd time in 6 months after 1250$ and tow bills. Finally the car just stopped and about got ran...

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2.4

Two month old vehicle, windshield cracked for no reason. Was told it was impact, no surface chip to indicate that, told...

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3.7

The parts service at Kia in Hickory didn't order the part that I needed. I had my son-in-law to take my van down and...

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Hyundai Motor America and Kia Motors Products and Services

Most reviewed product and services
  • Hyundai Motor America Customer Care (18 reviews)
  • Hyundai Motor America Car Repair (8 reviews)
  • Hyundai Motor America Repair (4 reviews)
  • Kia Motors Car (351 reviews)
  • Kia Motors Warranty (54 reviews)
  • Kia Motors Customer Care (33 reviews)