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Hyatt

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 80 TOTAL REVIEWS
  • $260K CLAIMED LOSSES
  • $11.2K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Location
  • Housekeeping 1
  • Maids 1
  • Servers 1
  • Spa 1
  • Valet guys 1

Customers don't like

  • No real regard for customers2
  • Customer service policy2
  • Room not up to hyatt 5 stars1
  • Uppermanagement1
  • Service1
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Westgate Resorts

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 539 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $8.1K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Location
  • Location 11
  • Amenities 7
  • Northing 6
  • Nice facility 5
  • Places showed to us 5

Customers don't like

  • Fees4
  • Dirty room3
  • Service3
  • Your pushy sales men that dont take no for answer3
  • Very poor customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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