PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Publix and Hy Vee as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Publix
Hy Vee

Publix and Hy Vee Overview

Total reviews 1089 396
Company responses 0 0
Issues resolved 1 1

Publix and Hy Vee Consumer Ratings

Rank
51 out of 406 in Food Stores category
68 out of 406 in Food Stores category
Customer service
No votes
38 in category
Product or Service Quality
No votes
40 in category
Discounts and Special Offers
No votes
44 in category
Price Affordability
No votes
75 in category

Publix and Hy Vee Rating Details

Customer service
No votes
2.3 (161 reviews)
Reviewer's quote

...care a less because money just pours in like everything else you know they have customers all the time that's why many companies stores in such a terrible customer service cuz I could care less years ago all stores corporations or whatever used to Pride themselves on having good customer service well not anymore probably people here...

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...I now find myself using customer service to check out or opting for another store. I'm saddened by this, i like this store but don't want to deal with a person who seems to intend on spreading her negativity..

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Product or Service Quality
No votes
2.6 (156 reviews)
Reviewer's quote

I called the local Publix customer service and wanted to know where they source their monoglycerides from. Apparently the bakery people knew nothing about it and they have no clue where I can find the answer to my question. I called the main line and they also don't have any such option..

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...she seem to need some re view on customers service, that might help her, because if she is doing the training of the casher and bagger she suck at it and need to be re train herself. and maybe she should wear a name tag, so she could be so people could have a name of her problem she has....

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Discounts and Special Offers
No votes
2.6 (134 reviews)
Reviewer's quote

...You need special hours for these people to shop. Like in the beginning when you had special hours for the elderly..

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Now mind you there was 3 different kinds with the large sale price posted centrally and then on each side a special pricing lablel on the shelves edge. The lightweight being in the middle of 2 other versions. Little did i notice after checking over and again that the one sitting smack dab in the...

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Price Affordability
No votes
2.6 (144 reviews)
Reviewer's quote

I ordered a Publix sub in the DeliPublix location:Time:2:38Date: 08/04/2020UPC: 212215****493Order/Price : Greek Wheat - $6.49I asked the employee to please put the Sandwiched separately due to me sharing the sandwich with someone. And also the dressing making it messy. She said no it should be...

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...Then during the 2nd week of the state wide lock down you raised your price to 25. 96. Then you had the nerve to say how much you care...

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Publix and Hy Vee Pros and Cons

Pros
  • Good service people
  • Clean
  • Location
  • Friendly people who work there
  • Variety
  • Staff is always upbeat and a friendly
Cons
  • Customer service
  • Extremely high prices
  • Pharmacy
  • Complaints are written out in my post
  • Managers attitude
  • Poor poor customer service

Publix and Hy Vee Most Positive Reviews

Top rated reviews
5

I will never shop in publix ever again for the sole reason of the way management treats their employees. I see some of...

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5

Own march 27 I Cuctomer Zebvetta owens Purchasred Hashbrown order they came back Burned,after specking with manager...

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5

The meat department is always putting old brown hamburger meat inside fresh meat. I am so tired of getting home to fix...

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5

We bought an 8 pice fried chicken. Had to have sat a long time dried out and simply horrific. Just lost some ...

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Publix and Hy Vee Most Critical Reviews

Lowest rated reviews
1

I have gone to my local public for years now, and recently I had a very unpleasant experience. I had just broken my...

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1

Went to HyVee at 180th & Q and the young man in the sliced meats was very rude when we asked for the lunch meat to...

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1

Publix on Fortune Road in Kissimmee, worst customer service expired food on shelves and the give you old bags from the...

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1

I went to pay my Mediacom Bill as I do every month. The only difference that I have now Electronic Bill instead of physi...

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Publix and Hy Vee Latest Reviews

Recent published reviews
5

My husband and I went to our regular Publix Tuesday to get the flu shot. When we got there after standing in line for...

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1

I was drinking my tea from hyvee. I figured it was just chilled. But I drank some more and pulled something out of my...

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1

Manager made my doughter cry when he told her she must leave the store with her service dog he should learn more about...

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No votes

Today, for the second time, something happened at the Fairmont Minnesota Hy-Vee store. Less than 2 weeks ago I was there...

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Publix and Hy Vee Products and Services

Most reviewed product and services
  • Publix Manager (148 reviews)
  • Publix Cashier (41 reviews)
  • Publix Prescription Refill (24 reviews)
  • Hy Vee Manager (46 reviews)
  • Hy Vee Fuel Rewards Program (10 reviews)
  • Hy Vee Coupon (9 reviews)