PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hy Vee and Publix as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hy Vee
Publix

Hy Vee and Publix Overview

Total reviews
320
955
Company responses
0
0
Issues resolved
0
1

Publix was first mentioned on PissedConsumer on Jan 13, 2008 and since then this brand received 955 reviews. It is 635 reviews more than Hy Vee received since Jul 24, 2008.

Hy Vee and Publix Consumer Ratings

Rank
56 out of 720 in Food Stores category
32 out of 720 in Food Stores category
Customer service
28 in category
27 in category
Product or Service Quality
25 in category
30 in category
Price Affordability
64 in category
83 in category

According to consumer ratings and reviews, Publix ranks 24 points higher in the Food Stores category than Hy Vee. People gave Hy Vee 2.4 stars for Customer service criterion in Food Stores category and it is 122 points higher than the worst rated brand in this category. At the same time, Publix was rated 2.4 stars for Customer service criterion in this category and it is 123 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Publix has a higher rating than Publix. Regarding Price Affordability criterion, consumers gave Hy Vee 2.6 stars and it is 57% greater than other in category. Publix however was rated 2.4 stars and it is 55% worse than other in category.

Hy Vee and Publix Rating Details

Customer service
2.4 (126 reviews)
2.4 (208 reviews)
Reviewer's quote

...I was fired for numerous Customer complaints against me that I was Never allowed to see and comment about. Not a good local employer to work for in Winona Minnesota. And I serve on Human Rights commission!..

Nicholas G

So I stopped at my not usual publix on old Peachtree Road on the way to pick up a cake card and champagne. All was find till I checked out. I insisted carrying the cake as it had writing on it and I wanted to make sure it didn’t smudge. I asked the cashier if someone could help me carry the...

Eva K
Product or Service Quality
2.7 (122 reviews)
2.7 (181 reviews)
Reviewer's quote

Myself and my husband ordered steaks and crab legs//steaks were raw and crab legs were tiny and cold. The salad came with no dressing on it. The manager and wait staff ruder then rude. STICK TO OUTBACK. Whoever it is in that kitchen is not able to prepare food.

Kari O

it was not enough cashiers. shelves were empty bread over $3. Love Publix but not this time!!!!!

Rose L
Price Affordability
2.6 (119 reviews)
2.4 (178 reviews)
Reviewer's quote

I visit customer service on a regular basis for price adjustments. I would give them a D to F on how often they do not have sale items in the computer. Today it was buy 1# of Delosi deli meat and get 1/2# of Delosi cheese free...

Lynn S

...At a store that prides itself on being the best service but a higher price, they are truly failing their customers. I am trying to figure our where to take my med supply because Publix is convenient as to where I shop. I think I am going to have to change this also..

James M

Hy Vee and Publix Pros and Cons

Pros
  • Friendly people who work there
  • Variety
  • There were good prices on some things
  • Good service people
  • Friendly
  • Location
Cons
  • Complaints are written out in my post
  • Poor poor customer service
  • Lack in mgmt
  • Customer service
  • Pharmacy
  • Extremely high prices

Hy Vee and Publix Most Positive Reviews

Top rated reviews
5

Own march 27 I Cuctomer Zebvetta owens Purchasred Hashbrown order they came back Burned,after specking with manager...

5

I will never shop in publix ever again for the sole reason of the way management treats their employees. I see some of...

Hy Vee and Publix Most Critical Reviews

Lowest rated reviews
1

Went to HyVee at 180th & Q and the young man in the sliced meats was very rude when we asked for the lunch meat to...

1

I have gone to my local public for years now, and recently I had a very unpleasant experience. I had just broken my...

Hy Vee and Publix Latest Reviews

Recent published reviews
2.5

Myself and my husband ordered steaks and crab legs//steaks were raw and crab legs were tiny and cold. The salad came...

Read all 320 reviews
5

I ate 1 orange sherbet "pushem" and have been violently ill....nausea, diarrhea and bad stomach cramps. Have had these...

Read all 955 reviews

Hy Vee and Publix Products and Services

Most reviewed product and services
  • Hy Vee Manager (45 reviews)
  • Hy Vee Customer Care (41 reviews)
  • Hy Vee Coupon (9 reviews)
  • Publix Manager (143 reviews)
  • Publix Cashier (41 reviews)
  • Publix Customer Care (39 reviews)