PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hy Vee and Publix as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hy Vee
2.7
Publix
2.9
Hy Vee
Publix

Hy Vee and Publix Overview

Total reviews 507 1242
Company responses 0 0
Issues resolved 2 1

Hy Vee and Publix Consumer Ratings

Rank
73 out of 565 in Food Stores category
49 out of 533 in Supermarkets and Malls category
Customer service
54 in category
48 in category
Product or Service Quality
64 in category
56 in category
Price Affordability
91 in category
118 in category
Location
45 in category
49 in category

Hy Vee and Publix Rating Details

Customer service
2.2
(211 reviews)
2.4
(351 reviews)
Reviewer's quote

...this is your customer services I will be going to the chain store across the street from my home and I will also let everybody in the industry know what bad customer service Hy-Vee has. Im very disappointed I made my son work here because it was a right of passage. Now Im embarrassed , super angry and...

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...When Luisa got to the customer service desk she was so unprofessional looking at me with so much discrimination. She obviously did not what to conduct the interview, she treated me with her body language like I had The Ebola virus/ COVID. The interview only lasted about 9 minutes max...

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Product or Service Quality
2.5
(211 reviews)
2.6
(307 reviews)
Reviewer's quote

...employees that lazy to wait on a customer because they have to walk a few steps that gas station on merely hay and hickman not my side of town and after the service they demonstrated I don't care if I ever go into a hyvee of...

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... to a special shelf by the pharmacy hyping the same aspirin we bought previously as an arthritic pain reliever -- as if this makes it okay to charge $23 for a product that costs pennies to make. Of course people use aspirin to ease minor arthritis pain, and also period cramps, occasional headaches and colds. How cy...

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Price Affordability
2.6
(197 reviews)
2.5
(299 reviews)
Reviewer's quote

They put out old fruits and the price are not match nor correct when you get to the register. They need an inspection because you can see right in the back the cut the meat and fruit in the same unsanitary area. The manager is last and rude just like their employees..

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Publix is price gauging! Their prices are more expensive and for smaller amounts. Now they are bragging that the are up 50%. People can't afford their food and publix just proved it's all about corporate greed...

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Location
3.5
(189 reviews)
3.6
(284 reviews)
Reviewer's quote

...I've found pricing mistakes on my receipts about 80% of the time when shopping at this location. The one example I have posted shows filet mignon at $11. 99 for 5 oz...

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...to the Publixs on Sheridan st Hollywood go Which they said I would need to go to the publics in Hollandale 5 miles away when I arrive at the other Publix location I wasnt given any kind of courteous communication GilBerta Was very rude automatically said I was not able to do so I So I called Western Union...

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Hy Vee and Publix Pros and Cons

Pros
  • Friendly people who work there
  • Variety
  • Staff is always upbeat and a friendly
  • Clean
  • Friendly
  • Location
Cons
  • Poor poor customer service
  • Poor customer service
  • Complaints are written out in my post
  • Extremely high prices
  • Customer service
  • Quality of products

Hy Vee and Publix Most Positive Reviews

Top rated reviews
5

I complained that I could not take advantage of the extra money off our gasoline bill, as I couldn't get to Norfolk beca...

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5

I visited the Hialeah Park Publix Sabor to pick up a few items. i.e. Soda and two snacks. I was standing in line to...

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5

No problems all was fixed and we are super happy,we love Hy Vee .We shop in are local store and so must of our family

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5

wanting to complain about publix in key west plaza most of the time I go in there now always leave with not all my...

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Hy Vee and Publix Most Critical Reviews

Lowest rated reviews
1

Once again requested carry out! After pulling up bl OK cking another car from pharmacy I HAD TO JUMP OUT AND GET MY...

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1

Always have a negative experience at the one in poinciana/kissimmee. I always get the same snotty cashier named...

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1

90th and Center Not only what was mentioned above but they will Harass.. threaten you but also indicate to shoot yoursel...

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1

Several issues:

The only Publix with armed guards - apparently must have a problem in the past.

I have several friends...

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Hy Vee and Publix Latest Reviews

Recent published reviews
No votes

I've heard some good things about Hy-Vee so I wanted to check it out. My experience was this, Hy-Vee I found is...

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2.3

Publix is price gauging! Their prices are more expensive and for smaller amounts. Now they are bragging that the are up...

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1.8

The people who work there are the most unfriendly people. They wont speak, help thank you for shopping at hy Vee. Today...

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2.3

Publix to me is a monopoly ! As a life long Floridian they have always been our go to grocery store. In the beginning...

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