PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hy Vee and Publix as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hy Vee
Publix

Hy Vee and Publix Overview

Total reviews 407 1095
Company responses 0 0
Issues resolved 1 1

Hy Vee and Publix Consumer Ratings

Rank
67 out of 410 in Food Stores category
50 out of 410 in Food Stores category
Customer service
40 in category
34 in category
Product or Service Quality
41 in category
40 in category
Price Affordability
76 in category
85 in category
Location
35 in category
36 in category

Hy Vee and Publix Rating Details

Customer service
2.3 (164 reviews)
2.4 (279 reviews)
Reviewer's quote

...I now find myself using customer service to check out or opting for another store. I'm saddened by this, i like this store but don't want to deal with a person who seems to intend on spreading her negativity..

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...care a less because money just pours in like everything else you know they have customers all the time that's why many companies stores in such a terrible customer service cuz I could care less years ago all stores corporations or whatever used to Pride themselves on having good customer service well not anymore probably people here...

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Product or Service Quality
2.6 (161 reviews)
2.6 (240 reviews)
Reviewer's quote

We will no longer use your service for registering a complaint. We find "Pissed Consumer" very undesirable! The problem we had with the pickup of our groceries was very minor compared to the "Pissed Consumer". There is no justification for your choice of language...

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...Had to go to service but several people in line. Wore my Vietnam hat today but did not think that Veterans Day. Guess have to ask fir it...

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Price Affordability
2.6 (147 reviews)
2.5 (230 reviews)
Reviewer's quote

...94 sa was the price channel tag showed the same, took six products to the register they rang up at $44. 94. took #2 manager back and showed her the tag #39...

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I ordered a Publix sub in the DeliPublix location:Time:2:38Date: 08/04/2020UPC: 212215****493Order/Price : Greek Wheat - $6.49I asked the employee to please put the Sandwiched separately due to me sharing the sandwich with someone. And also the dressing making it messy. She said no it should be...

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Location
3.6 (145 reviews)
3.6 (224 reviews)
Reviewer's quote

I contacted the hyvee location that handled the order and they explained to me that they had shifted to handling online orders through a fulfillment center. After much going round and round and 3 separate calls the lady explained that they were sorry and had mishandled my order at this fulfillment...

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The French bread at St James is consecutively smaller than the prima vista and saint Lucie west location. By at least 5 inches. Curious why such a big difference...

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Hy Vee and Publix Pros and Cons

Pros
  • Friendly people who work there
  • Variety
  • Staff is always upbeat and a friendly
  • Good service people
  • Clean
  • Location
Cons
  • Complaints are written out in my post
  • Poor poor customer service
  • Managers attitude
  • Extremely high prices
  • Customer service
  • Pharmacy

Hy Vee and Publix Most Positive Reviews

Top rated reviews
5

Own march 27 I Cuctomer Zebvetta owens Purchasred Hashbrown order they came back Burned,after specking with manager...

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5

I will never shop in publix ever again for the sole reason of the way management treats their employees. I see some of...

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5

We bought an 8 pice fried chicken. Had to have sat a long time dried out and simply horrific. Just lost some ...

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5

The meat department is always putting old brown hamburger meat inside fresh meat. I am so tired of getting home to fix...

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Hy Vee and Publix Most Critical Reviews

Lowest rated reviews
1

Went to HyVee at 180th & Q and the young man in the sliced meats was very rude when we asked for the lunch meat to...

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1

I have gone to my local public for years now, and recently I had a very unpleasant experience. I had just broken my...

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1

I went to pay my Mediacom Bill as I do every month. The only difference that I have now Electronic Bill instead of physi...

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1

Publix on Fortune Road in Kissimmee, worst customer service expired food on shelves and the give you old bags from the...

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Hy Vee and Publix Latest Reviews

Recent published reviews
No votes

Got answering machine, wasn't able to talk to anyone

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3.8

Wish I had read these reviews before ordering our 2020 Thanksgiving dinner from Publix, Homosassa Springs Plaza, FL. It...

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1

Went to store to buy 6 electric toothbrushes, they were shown in smartsource filler portion of Sundays paper, $39.94 sa...

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2

Twice- Dutch apple pie w/ raw dough under the strudel. Dangerous- won't buy again.

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Hy Vee and Publix Products and Services

Most reviewed product and services
  • Hy Vee Manager (46 reviews)
  • Hy Vee Fuel Rewards Program (10 reviews)
  • Hy Vee Coupon (9 reviews)
  • Publix Manager (148 reviews)
  • Publix Cashier (41 reviews)
  • Publix Prescription Refill (24 reviews)