PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Husqvarna and Troy Bilt as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Husqvarna
Troy Bilt

Husqvarna and Troy Bilt Overview

Total reviews
157
198
Company responses
0
0
Issues resolved
3
0

Husqvarna and Troy Bilt Consumer Ratings

Rank
90 out of 532 in Landscaping and Gardening category
88 out of 532 in Landscaping and Gardening category
Customer service
82 in category
65 in category
Product or Service Quality
56 in category
68 in category
Price Affordability
69 in category
63 in category
Website
87 in category
79 in category

Husqvarna and Troy Bilt Rating Details

Customer service
1.2 (78 reviews)
1.4 (68 reviews)
Reviewer's quote

I tried to contact the customer service on multiple DAYS and times. I have been on hold for 3 to 3. 5 hours with no answer...

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I tried calling the customer service number. I was on hold for over 2 hours. No one ever answered...

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Product or Service Quality
1.6 (73 reviews)
1.4 (67 reviews)
Reviewer's quote

Customers service sucks Hind tit..

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...Worst customer service experience. 35 minute wait every time I wanted to speak with someone. I will never buy another Troy-Bilt product...

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Price Affordability
2.3 (69 reviews)
2.3 (67 reviews)
Reviewer's quote

love the saw , for its price. Problem , the starter pulley slips , got about 15hrs actual work with saw...

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...There giving a free printer,thats nice but still there chargeing a new price for used equupment. I need a good deal on a laptop and a mower. By morning...

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Website
1.6 (67 reviews)
1.9 (61 reviews)
Reviewer's quote

If you read the warranty information on the Husqvarna website it says 3 year bumper to bumper, however they tell me that it doesn't cover the transmission, it is supposed to be covered by Tuff Torque, the transmission manufacturer. Tuff Torque told me it is not their transmission. $300 to repair or...

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I called earlier this week because you charged me about $70 for no reason! I am not a customer I have never been to your website nor have I heard of your website! I disputed the charged earlier and now I am being again! I was patient and understanding last time. But for this to happens twice is not...

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Husqvarna and Troy Bilt Pros and Cons

Pros
  • No customer service
  • When it wasnt getting fixed it ran great
  • Great machine when it works
  • How they dont stand behind their products
  • Had good one in past
  • Good rider mower so far
Cons
  • Customer service
  • Being ripped off
  • Faulty product
  • Piece of junk
  • Quality of their product
  • Poor product

Husqvarna and Troy Bilt Most Positive Reviews

Top rated reviews
5

Motor messed up my job! So upset and looked like a *** when i had to move your saw 3 times. Motor working then not!...

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5

Love my back pack leaf blower. The hose was a bother in storage until I wrapped the belt strap outside the pistol grip...

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5

I ordered a new grass bagger for my older 2005 mower but the directions said to call customer support if your mower was...

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4.6

In the end i had to repair mower myself and was stuck with a scraped mower. I am trying ta get a lap top now. I have to...

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Husqvarna and Troy Bilt Most Critical Reviews

Lowest rated reviews
1

I had purchased a riding mower may of 2013 and worked ok other then issues starting once and awhile. 2014 mowing season...

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1

Engine blew up sending shards of metal all over backyard the mower was one year old and both Lowe's and trouble said it...

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1

We have been trying for 3 days to order a Husqvarna mower. It took one day to find out that their most popular model,...

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1

I bought my Troy Built 360 last year and this is the 2nd time it won't start! I'm a single lady and can not prepare a...

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Husqvarna and Troy Bilt Latest Reviews

Recent published reviews
No votes

Send me the resolve asap

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3

I tried calling the customer service number. I was on hold for over 2 hours. No one ever answered. I tried using their...

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1

still have not received my order from Husqvarna yet it's been going on two months now.

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1

Good morning! This will be the second you will be hearing from me. My name is Elijah Afere. I called earlier this week...

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Husqvarna and Troy Bilt Products and Services

Most reviewed product and services
  • Husqvarna Lawn Mower (29 reviews)
  • Husqvarna Chainsaw (9 reviews)
  • Husqvarna Lawn Tractor (9 reviews)
  • Troy Bilt Lawn Mower (42 reviews)
  • Troy Bilt String Trimmer (17 reviews)
  • Troy Bilt Lawn Tractor (11 reviews)