PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Stihl and Husqvarna as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Stihl
1.9
Husqvarna
1.7
Stihl
Husqvarna

Stihl and Husqvarna Overview

Total reviews 306 490
Company responses 0 0
Issues resolved 3 6

Stihl and Husqvarna Consumer Ratings

Rank
234 out of 1652 in Equipment category
291 out of 1652 in Equipment category
Customer service
169 in category
253 in category
Product or Service Quality
200 in category
251 in category
Value for money
215 in category
224 in category
Price Affordability
254 in category
269 in category

Stihl and Husqvarna Rating Details

Customer service
1.7
(125 reviews)
1.3
(237 reviews)
Reviewer's quote

...Not sure why customer service is going way down hill..

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Customer service sucks,web site sucks,,parts system sucks. had unit 5yrs. now it needs parts,guess I'll just junk it because it needs wheel bushings...

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Product or Service Quality
1.7
(119 reviews)
1.5
(218 reviews)
Reviewer's quote

...Was only there for the repair under the warranty and then complained about how they were not being paid for what they really did Totaling $190 very unprofessional and still waiting to find out the results before picking up my chainsaw from customer service..

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...Your engineers should test products before giving the ok. 400. 00$ piece of *** I should have paid 25...

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Value for money
1.8
(110 reviews)
1.8
(194 reviews)
Reviewer's quote

...If Stihl is really a good product then I feel this pc of junk should be replaced or my money reimbursed but I get absolutely NOTHING of a response..

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...I've got a ton of excuses but no money..

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Price Affordability
2.3
(109 reviews)
2.1
(202 reviews)
Reviewer's quote

Gouging price increase rediculous amount honor the price before the increase or kiss Stihl good bye . Stihl does not offer a live person to talk to in customer service another reason to not purchase a Stihl . Talk to the dealer and their comment was Stihl has not turned out to be the company they...

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...I feel so burnt (the price of this product is much lower than what I paid for it back in September, 2018) that I must warn anyone considering the purchase of Husqvarna products that your hard earned money would better serving you buying from another manufacturer. So disappointed in Husqvarna!!!..

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Stihl and Husqvarna Pros and Cons

Pros
  • Power when it worked
  • Start easy
  • Product when it worked
  • Great machine when it works
  • No customer service
  • Junk
Cons
  • Servic quality willing to back their product
  • Warranty
  • Unreliable
  • Customer service
  • Customer service and the poor website no number to call
  • Faulty product

Stihl and Husqvarna Most Positive Reviews

Top rated reviews
5

I purchased a Stihl FS90r trimmer, had it Five years but only ran 125feet of line through it, the timing pin wore out...

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5

I ordered a new grass bagger for my older 2005 mower but the directions said to call customer support if your mower was...

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5

I have owned a still *** eater for four years about two months ago I was on my to cut a yard I had the *** eater on the...

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5

I called in with a technical problem. The technician was extremely patient while I fumbled through the app. This is the...

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Stihl and Husqvarna Most Critical Reviews

Lowest rated reviews
1

Stihl MS 390 should be added to your list of "pissed consumers". This saw is garbage; I have had better service out of...

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1

The 440 chainsaw fuel tank air vent has a design flaw. There is no filter on the air side to keep the little hole from p...

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1

Bought a Stihl 211 Chainsaw. After little use, the spark plug blew out of the engine. It was just our of warranty after...

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1

We have been trying for 3 days to order a Husqvarna mower. It took one day to find out that their most popular model,...

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Stihl and Husqvarna Latest Reviews

Recent published reviews
No votes

Yes I recently purchased a stihl ms 271 chainsaw with the hopes of rebuilding it but when I went to buy the parts...

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No votes

Need a weed racker head for one of your weed whackers. How am I supposed to get in contact with you when nobody answer...

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3

Twice I've needed a part that broke. It can take a couple months to receive it. My weed eater had a broken part, and bas...

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1.8

Re: YTH22V46 Riding Mower Model Number 960********
On or about June 18, 2020, I purchased the above referenced mower at L...

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