PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Stihl and Husqvarna as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Stihl
Husqvarna

Stihl and Husqvarna Overview

Total reviews
218
130
Company responses
0
0
Issues resolved
1
3

Stihl and Husqvarna Consumer Ratings

Rank
137 out of 961 in Equipment category
89 out of 535 in Landscaping and Gardening category
Customer service
78 in category
80 in category
Product or Service Quality
113 in category
57 in category
Price Affordability
151 in category
69 in category
Value for money
110 in category
48 in category

Stihl and Husqvarna Rating Details

Customer service
1.7 (81 reviews)
1.2 (64 reviews)
Reviewer's quote

...another leaf blower customer returned it and got the chainsaw charger! ACE Weatherford (pronounced wetherfird!) cant get a replacement for 10 days! Stihl Customer service awful first off you cant get anyone! Called three times to leave voicemail, no replies Stihl does not have a call you back leave a number automated system, in 2020? With millions of Americans out of work if they cant afford an automated call you back system telephone system hire some more people ! Flipping Germans! Yes we just had 75th anniversary of the war! Dont mention it but this is one reason we won! No customer service from deutchesland Uber makes!So no call back from Sunday through Tuesday! Dont buy...

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...A few days have passed, the chainsaw still hasnt arrived and Husqvarna customer service is unreachable. *** horrible service. I know they make a quality product which is why I went through them, but make sure you buy a month before you begin your project!! Very disappointed..

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Product or Service Quality
1.6 (75 reviews)
1.6 (59 reviews)
Reviewer's quote

...Worst product ever. Weve spent money on years upkeep and it still doesnt start or run for long! Wont ever purchase another one for our property! Note- one of the power equipment shops here in Houston said one of the worse products out there..

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I took it for service and was told that wiring harness was burned and it ruined the solenoid as well. the cost to replace the harness and solenoid is over $400 and Husqvarna is telling me this is not covered under the warranty. What does bumper to bumper mean if a non-user serviceable part is not...

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Price Affordability
2.4 (68 reviews)
2.3 (55 reviews)
Reviewer's quote

After I called customer service for stihl an spoke with a lady I explain all of this, an even told her what I was trying to get she quoted me a diffrent price an seem to have less information than the rural king employee did. She tend told me of anther dealing in my area I called the number come to...

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love the saw , for its price. Problem , the starter pulley slips , got about 15hrs actual work with saw...

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Value for money
1.9 (63 reviews)
1.8 (53 reviews)
Reviewer's quote

...Returned it do dealer to get my money back or a replacement machine. Dealer stated no can do unless I contact Stihl first. So what is Stihl hiding from? If it is poor engineering then they should hide...

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...Therefore, getting my money back would be priority..

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Stihl and Husqvarna Pros and Cons

Pros
  • Power when it worked
  • Quality
  • Product when it worked
  • When it wasnt getting fixed it ran great
  • No customer service
  • Great machine when it works
Cons
  • Warranty
  • Unreliable
  • Servic quality willing to back their product
  • Faulty product
  • Customer service and the poor website no number to call
  • Customer service

Stihl and Husqvarna Most Positive Reviews

Top rated reviews
5

I bought this saw from a rental place in bowling green ohio.So that there tells you it was already broke in. I have had...

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5

Motor messed up my job! So upset and looked like a *** when i had to move your saw 3 times. Motor working then not!...

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5

I have owned a still *** eater for four years about two months ago I was on my to cut a yard I had the *** eater on the...

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5

I ordered a new grass bagger for my older 2005 mower but the directions said to call customer support if your mower was...

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Stihl and Husqvarna Most Critical Reviews

Lowest rated reviews
1

I bought a Stihl trimmer. It started just fine, but I got no more than 3 feet when the line brought off inside the...

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1

I had purchased a riding mower may of 2013 and worked ok other then issues starting once and awhile. 2014 mowing season...

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1

Bought a Stihl 211 Chainsaw. After little use, the spark plug blew out of the engine. It was just our of warranty after...

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1

We have been trying for 3 days to order a Husqvarna mower. It took one day to find out that their most popular model,...

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Stihl and Husqvarna Latest Reviews

Recent published reviews
1.3

Charge For Starting FS 38 Trimmer. No Tool Kit For Adjusting Loop Handle.

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1.9

Used their chainsaws for years/awesome. Bought a rider last year and what a piece of junk. Store I bought it from does...

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1

Living in the Country is not helped by greedy corporate companies not doing their job!
I bought a battery chain saw for a...

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1

I tried many times calling but their wait times are ridiculous.
I have been on hold for 2 hours and 45 minutes. Someone p...

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Stihl and Husqvarna Products and Services

Most reviewed product and services
  • Stihl Chainsaw (59 reviews)
  • Stihl String Trimmer (12 reviews)
  • Stihl Warranty (6 reviews)
  • Husqvarna Lawn Mower (27 reviews)
  • Husqvarna Chainsaw (9 reviews)
  • Husqvarna Lawn Tractor (6 reviews)