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Stihl
Husqvarna

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Stihl

Stihl

2.0
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 206 TOTAL REVIEWS
Rank
98 out of 1812
in Equipment category
Rating Details
Customer service
Product or Service Quality
Price Affordability
Value for money
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    53
  • SUCCESSFUL
    75%
  • AVG CALL DURATION
    02:19
  • ISSUES RESOLVED
    5%
Top Products and Services
1.9
57 reviews
1.1
11 reviews
3
6 reviews
Husqvarna

Husqvarna

1.7
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 102 TOTAL REVIEWS
Rank
78 out of 788
in Landscaping and Gardening category
Rating Details
Customer service
Product or Service Quality
Price Affordability
Value for money
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    49
  • SUCCESSFUL
    61%
  • AVG CALL DURATION
    02:46
  • ISSUES RESOLVED
    25%
Top Products and Services
1.7
25 reviews
3
6 reviews
1.6
6 reviews

How would you compare Stihl vs Husqvarna?

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Anonymous
#1500762

Stihl is a dependable product

Anonymous
#1343308

There is no comparisons between Husqvarna and Stihl. Stihl is backed by their customer service department whereas Husqvarna has none in the US.

If you need warranty service on an HQ product you are screwed. You have to take it to an authorized dealer and they will tell you they do not do warranty work because they are not reimbursed for it. I have several emails from my local Husqvarna dealers stating as such. I have never experienced this problem in my 60 years with any company.

The bottom line is that Husqvarna may give a warranty on their products but it isn't worth the paper printed on when you need it. What an eye opener this whole process has been for me as a consumer.

Anonymous
#1340023

Have had good service out of both brands before EPA regulations choked the life out of them. Shame that power tools now use more fuel and are less powerful due to our crooked government over reaching and failing policies. The old chain saws and trimmers and blowers are the best performing and in my opinion of the new stuff, JUNK!

Anonymous
#1290684

HAVE HAD TWO HUSQVARNA AND ONE STIHL CHAIN SAWS AND THE HUSQVARNA;S WERE HARD TO CRANK AND THE STIEHL CRANKED REASONABLE WELL . I CALLED CUSTOMERT SUPPORT AT HUSQVARNA AND RECEIVED NO HELP EXCEPT TAKE IT YO A HUSQAVAR4NA DEALER AND RUN UP A $130.00 BILL AND THE SAW S WERE HARD TO CRANK.

NO MORE HUSQVARNA PRODUCTS FOR ME. SHAME ON HUSQVARNA FOR SELLING A POOR QUALITY PRODUCT.

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