PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Stihl and Husqvarna as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Stihl
Husqvarna

Stihl and Husqvarna Overview

Total reviews 230 196
Company responses 0 0
Issues resolved 1 3

Stihl and Husqvarna Consumer Ratings

Rank
136 out of 942 in Equipment category
104 out of 553 in Landscaping and Gardening category
Customer service
75 in category
83 in category
Product or Service Quality
112 in category
61 in category
Price Affordability
145 in category
75 in category
Value for money
108 in category
53 in category

Stihl and Husqvarna Rating Details

Customer service
1.7 (85 reviews)
1.2 (96 reviews)
Reviewer's quote

...another leaf blower customer returned it and got the chainsaw charger! ACE Weatherford (pronounced wetherfird!) cant get a replacement for 10 days! Stihl Customer service awful first off you cant get anyone! Called three times to leave voicemail, no replies Stihl does not have a call you back leave a number automated system, in 2020? With millions of Americans out of work if they cant afford an automated call you back system telephone system hire some more people ! Flipping Germans! Yes we just had 75th anniversary of the war! Dont mention it but this is one reason we won! No customer service from deutchesland Uber makes!So no call back from Sunday through Tuesday! Dont buy...

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Poor customer service. It took more than 30 mins to answer by an agent who wasn't knowledgeable with the product. End up not resolving concerns that I have..

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Product or Service Quality
1.5 (79 reviews)
1.5 (95 reviews)
Reviewer's quote

...I do not want to take it back to the dealer for repair due to the horror stories about their costs and quality of service locally. So I am trying to make a decision between attempting further self repair, or buy a different brand of chainsaw..

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...I think your product is substantially substandard you offer nothing but to take it to a dealer which is 200 miles away 400 round trip if I have to leave it that's 800miles. Round d trip. It's a safety issue with clutch failure and it's a lemon I'm gonna hire legal assistant with this matter...

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Price Affordability
2.4 (74 reviews)
2.1 (87 reviews)
Reviewer's quote

After I called customer service for stihl an spoke with a lady I explain all of this, an even told her what I was trying to get she quoted me a diffrent price an seem to have less information than the rural king employee did. She tend told me of anther dealing in my area I called the number come to...

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...I feel so burnt (the price of this product is much lower than what I paid for it back in September, 2018) that I must warn anyone considering the purchase of Husqvarna products that your hard earned money would better serving you buying from another manufacturer. So disappointed in Husqvarna!!!..

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Value for money
1.9 (69 reviews)
1.7 (81 reviews)
Reviewer's quote

...Weve spent money on years upkeep and it still doesnt start or run for long! Wont ever purchase another one for our property! Note- one of the power equipment shops here in Houston said one of the worse products out there..

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...I want my money back or a new mower Phone number please..

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Stihl and Husqvarna Pros and Cons

Pros
  • Power when it worked
  • Quality
  • Product when it worked
  • No customer service
  • Great machine when it works
  • When it wasnt getting fixed it ran great
Cons
  • Unreliable
  • It not working from day one
  • Warranty
  • Customer service and the poor website no number to call
  • Customer service
  • Being ripped off

Stihl and Husqvarna Most Positive Reviews

Top rated reviews
5

I bought this saw from a rental place in bowling green ohio.So that there tells you it was already broke in. I have had...

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5

Motor messed up my job! So upset and looked like a *** when i had to move your saw 3 times. Motor working then not!...

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5

I have owned a still *** eater for four years about two months ago I was on my to cut a yard I had the *** eater on the...

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5

I ordered a new grass bagger for my older 2005 mower but the directions said to call customer support if your mower was...

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Stihl and Husqvarna Most Critical Reviews

Lowest rated reviews
1

I bought a Stihl trimmer. It started just fine, but I got no more than 3 feet when the line brought off inside the...

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1

I had purchased a riding mower may of 2013 and worked ok other then issues starting once and awhile. 2014 mowing season...

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1

Bought a Stihl 211 Chainsaw. After little use, the spark plug blew out of the engine. It was just our of warranty after...

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1

We have been trying for 3 days to order a Husqvarna mower. It took one day to find out that their most popular model,...

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Stihl and Husqvarna Latest Reviews

Recent published reviews
1.5

took the saw home, couldn't get it started after reading and rereading the manual. Returned to the dealer, experienced f...

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1.2

String trimmer 128DJX. Shaft is junk. Buy another brand.

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No votes

impeller blades are breaking picking up leaves and stalks . I also own an old stihl garden vacuum blower /sucker bought...

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1

My wife and I purchased a Husqvarna ride on not that long ago from hometown Sears as a replacement because of a...

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Stihl and Husqvarna Products and Services

Most reviewed product and services
  • Stihl Chainsaw (61 reviews)
  • Stihl String Trimmer (11 reviews)
  • Stihl Warranty (7 reviews)
  • Husqvarna Lawn Mower (29 reviews)
  • Husqvarna Lawn Tractor (10 reviews)
  • Husqvarna Chainsaw (9 reviews)