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Husqvarna

1.9
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  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 80 TOTAL REVIEWS
Rank
218 out of 2534
in Appliances and Electronics category
Rating Details
Customer service
Product or Service Quality
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    28
  • SUCCESSFUL
    93%
  • AVG CALL DURATION
    02:34
  • ISSUES RESOLVED
    29%
Top Products and Services
1.8
15 reviews
1
4 reviews
1
4 reviews

Stihl

2.0
?

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  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 175 TOTAL REVIEWS
Rank
50 out of 573
in Landscaping and Gardening category
Rating Details
Customer service
Product or Service Quality
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    37
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    02:20
  • ISSUES RESOLVED
    8%
Top Products and Services
1.9
53 reviews
1.1
10 reviews

How would you compare Husqvarna vs Stihl?

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Anonymous
#1500762

Stihl is a dependable product

Anonymous
#1343308

There is no comparisons between Husqvarna and Stihl. Stihl is backed by their customer service department whereas Husqvarna has none in the US.

If you need warranty service on an HQ product you are screwed. You have to take it to an authorized dealer and they will tell you they do not do warranty work because they are not reimbursed for it. I have several emails from my local Husqvarna dealers stating as such. I have never experienced this problem in my 60 years with any company.

The bottom line is that Husqvarna may give a warranty on their products but it isn't worth the paper printed on when you need it. What an eye opener this whole process has been for me as a consumer.

Anonymous
#1340023

Have had good service out of both brands before EPA regulations choked the life out of them. Shame that power tools now use more fuel and are less powerful due to our crooked government over reaching and failing policies. The old chain saws and trimmers and blowers are the best performing and in my opinion of the new stuff, JUNK!

Anonymous
Easley, South Carolina, United States #1290684

HAVE HAD TWO HUSQVARNA AND ONE STIHL CHAIN SAWS AND THE HUSQVARNA;S WERE HARD TO CRANK AND THE STIEHL CRANKED REASONABLE WELL . I CALLED CUSTOMERT SUPPORT AT HUSQVARNA AND RECEIVED NO HELP EXCEPT TAKE IT YO A HUSQAVAR4NA DEALER AND RUN UP A $130.00 BILL AND THE SAW S WERE HARD TO CRANK.

NO MORE HUSQVARNA PRODUCTS FOR ME. SHAME ON HUSQVARNA FOR SELLING A POOR QUALITY PRODUCT.

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