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Husqvarna
Stihl

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Husqvarna

Husqvarna

1.8
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 101 TOTAL REVIEWS
Rank
72 out of 787
in Landscaping and Gardening category
Rating Details
Product or Service Quality
Customer service
Price Affordability
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    45
  • SUCCESSFUL
    67%
  • AVG CALL DURATION
    02:46
  • ISSUES RESOLVED
    25%
Top Products and Services
1.7
24 reviews
3
6 reviews
1
5 reviews
Stihl

Stihl

2.0
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 201 TOTAL REVIEWS
Rank
95 out of 1806
in Equipment category
Rating Details
Product or Service Quality
Customer service
Price Affordability
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    50
  • SUCCESSFUL
    80%
  • AVG CALL DURATION
    02:19
  • ISSUES RESOLVED
    6%
Top Products and Services
1.9
57 reviews
1.1
11 reviews
3
6 reviews

How would you compare Husqvarna vs Stihl?

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Anonymous
#1500762

Stihl is a dependable product

Anonymous
#1343308

There is no comparisons between Husqvarna and Stihl. Stihl is backed by their customer service department whereas Husqvarna has none in the US.

If you need warranty service on an HQ product you are screwed. You have to take it to an authorized dealer and they will tell you they do not do warranty work because they are not reimbursed for it. I have several emails from my local Husqvarna dealers stating as such. I have never experienced this problem in my 60 years with any company.

The bottom line is that Husqvarna may give a warranty on their products but it isn't worth the paper printed on when you need it. What an eye opener this whole process has been for me as a consumer.

Anonymous
#1340023

Have had good service out of both brands before EPA regulations choked the life out of them. Shame that power tools now use more fuel and are less powerful due to our crooked government over reaching and failing policies. The old chain saws and trimmers and blowers are the best performing and in my opinion of the new stuff, JUNK!

Anonymous
#1290684

HAVE HAD TWO HUSQVARNA AND ONE STIHL CHAIN SAWS AND THE HUSQVARNA;S WERE HARD TO CRANK AND THE STIEHL CRANKED REASONABLE WELL . I CALLED CUSTOMERT SUPPORT AT HUSQVARNA AND RECEIVED NO HELP EXCEPT TAKE IT YO A HUSQAVAR4NA DEALER AND RUN UP A $130.00 BILL AND THE SAW S WERE HARD TO CRANK.

NO MORE HUSQVARNA PRODUCTS FOR ME. SHAME ON HUSQVARNA FOR SELLING A POOR QUALITY PRODUCT.

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