PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Husqvarna and Stihl as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Husqvarna
Stihl

Husqvarna and Stihl Overview

Total reviews
105
208
Company responses
0
0
Issues resolved
3
1

Stihl was first mentioned on PissedConsumer on Nov 6, 2007 and since then this brand received 208 reviews. It is 103 reviews more than Husqvarna received since Sep 23, 2010. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Husqvarna customer support team than with Stihl customer service.

Husqvarna and Stihl Consumer Ratings

Rank
78 out of 791 in Landscaping and Gardening category
113 out of 1820 in Equipment category
Customer service
71 in category
71 in category
Product or Service Quality
54 in category
102 in category
Website
86 in category
85 in category

Husqvarna and Stihl Rating Details

Customer service
1.3 (51 reviews)
1.7 (74 reviews)
Reviewer's quote

I am 72 years of age used this machine maybe 12 times at the most, Now I have a real bad grinding noise like a bearing or something, contacted customer support and they told me to contact a dealer, Well the dealer said nothing he could do because after 3 years the warranty is gone. To me this...

Robert A

After I called customer service for stihl an spoke with a lady I explain all of this, an even told her what I was trying to get she quoted me a diffrent price an seem to have less information than the rural king employee did. She tend told me of anther dealing in my area I called the number come to...

Dan h
Product or Service Quality
1.6 (50 reviews)
1.5 (68 reviews)
Reviewer's quote

Paid $1,800 cash 42in riding lawn mower from Lowe's 18 and a half horsepower engine Briggs &;;;;; Stratton sit in my shop for 4 months before I could use it because the wetter third grass cut deck belt broke two moms go by after replaced money out of my pocket motor started tapping locked up...

Fern

These products used to be very high quality tools , now i find that they wont last more than 18 months of light duty , even when regularly serviced. Its now Autumn and the leaves are falling fast but yet again the BG86 blower needs new bearings because Stihl decided to cut costs and use cheap and...

Damian S
Website
1.5 (44 reviews)
2.6 (56 reviews)
Reviewer's quote

If you read the warranty information on the Husqvarna website it says 3 year bumper to bumper, however they tell me that it doesn't cover the transmission, it is supposed to be covered by Tuff Torque, the transmission manufacturer. Tuff Torque told me it is not their transmission. $300 to repair or...

Ralph D

...I notified them twice through their website email but no response. The dealer told me that it would cost more to repair it than buy a new one. I asked the dealer if Stihl would want to know about the issue because the saw was full of gas and oil and on fire in my hands...

Monty G

Husqvarna and Stihl Pros and Cons

Pros
  • No customer service
  • Features of the product
  • When it wasnt getting fixed it ran great
  • Power when it worked
  • Quality
  • Product when it worked
Cons
  • Being ripped off
  • This is a lemon it happens just fix it
  • Faulty product
  • Warranty
  • Unreliable
  • Servic quality willing to back their product

Husqvarna and Stihl Most Positive Reviews

Top rated reviews
5

Motor messed up my job! So upset and looked like a *** when i had to move your saw 3 times. Motor working then not!...

5

I bought this saw from a rental place in bowling green ohio.So that there tells you it was already broke in. I have had...

Husqvarna and Stihl Most Critical Reviews

Lowest rated reviews
1

I had purchased a riding mower may of 2013 and worked ok other then issues starting once and awhile. 2014 mowing season...

1

I bought a Stihl trimmer. It started just fine, but I got no more than 3 feet when the line brought off inside the...

Husqvarna and Stihl Latest Reviews

Recent published reviews
1

Paid $1,800 cash 42in riding lawn mower from Lowe's 18 and a half horsepower engine Briggs &;;;;; Stratton sit in...

Read all 105 reviews

Problem was with dealer greenline not stihl

Read all 208 reviews

Husqvarna and Stihl Products and Services

Most reviewed product and services
  • Husqvarna Lawn Mower (25 reviews)
  • Husqvarna Chainsaw (6 reviews)
  • Husqvarna Lawn Tractor (6 reviews)
  • Stihl Chainsaw (57 reviews)
  • Stihl String Trimmer (11 reviews)
  • Stihl Warranty (6 reviews)