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  • 1 ISSUES RESOLVED
  • 249 TOTAL REVIEWS
  • $350K CLAIMED LOSSES
  • $6.9K AVERAGE LOSS
1.5
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • Them in the begining 5
  • Try to help you but state they dont have time or staff 2
  • Close to home 2
  • That my location is open until 8 week days 1
  • Number of locations with sunday hours 1

Customers don't like

  • Poor customer service6
  • Unacceptable posting times3
  • Unprofessional attitude at 800 number2
  • Slow service2
  • Services of the merchant account representative2
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Quicken Loans

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 694 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $6.8K AVERAGE LOSS
1.6
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • Website 8
  • Interest rate 5
  • Speed 2
  • Easy to follow website for document submittal 2
  • Customer service 2

Customers don't like

  • Customer service11
  • Unscrupulous7
  • Totally incompetent6
  • Whole process4
  • Run around3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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