PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Huntington Bank and Pnc Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Huntington Bank
Pnc Bank

Huntington Bank and Pnc Bank Overview

Total reviews
327
645
Company responses
0
0
Issues resolved
3
1

Huntington Bank and Pnc Bank Consumer Ratings

Rank
79 out of 725 in Banks category
89 out of 725 in Banks category
Customer service
100 in category
89 in category
Product or Service Quality
56 in category
96 in category
Website
72 in category
82 in category
Additional Fees
52 in category
82 in category

Huntington Bank and Pnc Bank Rating Details

Customer service
1.3 (169 reviews)
1.3 (227 reviews)
Reviewer's quote

Today (6-23-20) is second business day and all but $500 is being held until 6-28-20 per customer service representative April and supervisor Qua. Just enough money was cleared for them to take their fees, leaving me with $6 in available funds. I explained that my rent was due on 6-1-20 and that we...

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20 03:10pm , I just called to the customer service phone number for assistance at 1-800-762-2035 , this guy who supposedly is a PNC customer service representative , his last name is "Harry" first name "Devie or Devon" , he was really RUDE and UNPROFESSIONAL. I'm so disappointed. I do not recommend...

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Product or Service Quality
1.4 (139 reviews)
1.3 (209 reviews)
Reviewer's quote

...When I tried to close my checking account in March the customer service rep indicated I must do that in person at a local branch, they can not do it out of Columbus HQ...

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...Banks in general have bad service if the are from the major line..

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Website
1.9 (132 reviews)
1.8 (166 reviews)
Reviewer's quote

...Without a doubt, Huntington's website is the very worst in the business, and there are many. It does not recognize my static IP, I allow cookies, and yet each time I try to log in it says it does not recognize me and wants to send me an email text with a passcode. I always use the same computer...

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I created an account with this website just to leave this review. Ive tried quite a few banks to find my perfect fit and this is the god worst god forsaken bank. Incompetent unwilling to even assist customer service representatives, fraudulent practices, and they purposely try to make everything as...

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Additional Fees
1.5 (121 reviews)
1.3 (164 reviews)
Reviewer's quote

I had atm withdrawal fees and transactions that I never approved. I woke up one morning and had resolved deposits into my account. Meaning they put the money that was stolen back into my account that was breached they then waited for my direct deposit from my work to hit, only for the next morning...

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Predatory practices - the bank charges $15 monthly fees despite their own fee schedule. Then you have to spend hours on the line to revert them..

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Huntington Bank and Pnc Bank Pros and Cons

Pros
  • Them in the begining
  • No pros
  • Local home town branch
  • Branch employees are friendly
  • Customer service
  • Some of the call center staff seemed genuinely empathetic
Cons
  • Poor customer service
  • Inability to see reason
  • Unprofessionalism
  • Customer service
  • Unfair fee s
  • Difficult to work with

Huntington Bank and Pnc Bank Most Positive Reviews

Top rated reviews
5

Saturday 3/21/2015 I was depositing $100 (5,20s) the atm spit out 4 20s and then proceeded to shut down...returning my...

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5

Love this place. Been banking here for years with zero problems. Would recommend them to anyone looking for solid in-bra...

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5

Your call center customer service needs some serious reajusting. My check was deposited at 2:30 am and i go to get gas...

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5

How is it that pnc at Ashton square on New Hope road in Raleigh NC help themselves to $300 of my money. I was sent NO no...

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Huntington Bank and Pnc Bank Most Critical Reviews

Lowest rated reviews
1

I deposited a $1500 personal check from a regular customer into my account this past friday morning. I went inside...

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1

Loan payment was reported by bank as not made. Immediately made payment. Payment placed in a suspense account and not...

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1

I am a new account holder for Huntington and this truly it's the worst experience I went to cash my check at the branch...

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1

On Dec 8th I called PNC bank to make a payment on a vehicle loan I have with them. Evidently I was dealing with a new...

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Huntington Bank and Pnc Bank Latest Reviews

Recent published reviews
2

I got a letter from you today stating that you are rewarding us for paying our $7000 limit business credit card off in...

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4

I have been disputing these reoccurring transactions that we're going on some of them for 2 years. I had deposited a...

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4

Well here it is again just a WK later and another new card,so last WK got a. New cause the last one was compromised had...

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1

Open PNC branches or I will draw my money out and go to a bank that has open lobbies.

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Huntington Bank and Pnc Bank Products and Services

Most reviewed product and services
  • Huntington Bank Account (51 reviews)
  • Huntington Bank Customer Care (38 reviews)
  • Huntington Bank Banking Service (30 reviews)
  • Pnc Bank Account (85 reviews)
  • Pnc Bank Mortgage (84 reviews)
  • Pnc Bank Loan (57 reviews)