PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Key Bank Usa and Huntington Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Key Bank Usa
Huntington Bank

Key Bank Usa and Huntington Bank Overview

Total reviews 139 334
Company responses 0 0
Issues resolved 0 3

Key Bank Usa and Huntington Bank Consumer Ratings

Rank
140 out of 742 in Banks category
90 out of 742 in Banks category
Customer service
100 in category
89 in category
Product or Service Quality
86 in category
54 in category
Reliability
98 in category
67 in category
Value for money
88 in category
52 in category

Key Bank Usa and Huntington Bank Rating Details

Customer service
1.2 (72 reviews)
1.3 (172 reviews)
Reviewer's quote

...But when it's the other way customer service refuses to show you in a statement that they corrected it. You can't get a new corrected statement, only way is to wait until next months run of statements. So if wrong again you'll need to wait another month...

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I was caught up in the Dave app breach and had Huntington freeze my checking account In the end only my DOB and email addy was leaked so I called customer service to unfreeze the account,they had me talk to a branch in Ohio 500 miles away for me to unblock (this was the same branch that initially...

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Product or Service Quality
1.3 (69 reviews)
1.4 (143 reviews)
Reviewer's quote

...interest for 7 months last year was 378, 11 months this year interest paid to date is 320, it seems to me I paid $2200 more than I should have and customer service said that seems right. They say they will call back, if not better business bureau on...

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Today (6-23-20) is second business day and all but $500 is being held until 6-28-20 per customer service representative April and supervisor Qua. Just enough money was cleared for them to take their fees, leaving me with $6 in available funds. I explained that my rent was due on 6-1-20 and that we...

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Reliability
1.1 (62 reviews)
1.3 (120 reviews)
Reviewer's quote

I was told my card would be here in 2 to 3 days 8 days ago. I want my card expedited. This is been far too long that I have gone without the card after you guys ensured that it would be here last week.

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I deposited a check from the red cross seeing my house burnt down.. these people put a 14 day hold on it then decided eh prolly fraud and decided let's shut the account down.Screwinf ne bc I cant touch my freaking money causing me to be homeless and they said well what can I do. RELEASE MY ACCOUNT...

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Value for money
1.2 (57 reviews)
1.5 (96 reviews)
Reviewer's quote

This is my child support money I use for my daughter's medication and now food since I have been on furlough. So now there isn't any food in the cabinets or the refrigerator and the bank account is empty and my daughter has no medication and I see her go through periods of turning blue because her...

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...For the teller to squeak and say um did you ask? Eh ask what? She then said I have to ask permission before withdrawing money. Lady let me tell you something real quick like. That's my money if I wanna take it all I will you're a bank man...

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Key Bank Usa and Huntington Bank Pros and Cons

Pros
  • No deposit slips required
  • How user friendly your web site and cell application is
  • Having a checking account
  • Them in the begining
  • Local home town branch
  • No pros
Cons
  • Entire experience incompetent and unethical people
  • Takes unfair advantage of consumers
  • Being treated like a liar
  • Poor customer service
  • Inability to see reason
  • Unprofessionalism

Key Bank Usa and Huntington Bank Most Positive Reviews

Top rated reviews
5

This bank is the absolute worst I have ever dealt with. I opened an account with them with $50.00 to start. They then...

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5

Saturday 3/21/2015 I was depositing $100 (5,20s) the atm spit out 4 20s and then proceeded to shut down...returning my...

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4.9

noticedm199.99 taken out by fake check with all informarion on..reported fraud and after10 weeks heard,ohing. When I...

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5

Your call center customer service needs some serious reajusting. My check was deposited at 2:30 am and i go to get gas...

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Key Bank Usa and Huntington Bank Most Critical Reviews

Lowest rated reviews
1

KeyBank bought my accounts from another bank in 2013. This included several IRA accounts. KeyBank used an old,...

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1

I deposited a $1500 personal check from a regular customer into my account this past friday morning. I went inside...

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1

Why isn't there a zero rating? Worst bank I've ever dealt with. Refuse to release POD balances to beneficiaries after...

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1

I am a new account holder for Huntington and this truly it's the worst experience I went to cash my check at the branch...

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Key Bank Usa and Huntington Bank Latest Reviews

Recent published reviews
2.6

I was told my card would be here in 2 to 3 days 8 days ago. I want my card expedited. This is been far too long that I...

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1

Ready for a story lads.. we bank there.. we opened the account for my inheritance.. it comes I go in to withdraw 5500 bc...

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1.7

Should the customer make a mistake the key bank will just say too bad. But when it's the other way customer service...

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1

I deposited a check from the red cross seeing my house burnt down.. these people put a 14 day hold on it then decided eh...

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Key Bank Usa and Huntington Bank Products and Services

Most reviewed product and services
  • Key Bank Usa Banking Service (13 reviews)
  • Key Bank Usa Checking Account (12 reviews)
  • Key Bank Usa Auto Loan (4 reviews)
  • Huntington Bank Banking Service (31 reviews)
  • Huntington Bank Deposit (21 reviews)
  • Huntington Bank Auto Loan (18 reviews)