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Humana

Insurance
  • 1 ISSUES RESOLVED
  • 418 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $14.5K AVERAGE LOSS
1.4
Customer service
Website
Billing Practices
Diversity of Products or Services
Staff
  • Prescription drug coverage 4
  • Very little about humana 3
  • Attitude of agents on the phone 2
  • Silversneakers fitness 2
  • Doctor 2

Customers don't like

  • Customer service12
  • Misleading plan coverage9
  • Health coverage5
  • Incorrect marketing information4
  • Price4
Delete
  • 1 ISSUES RESOLVED
  • 171 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $26.9K AVERAGE LOSS
1.4
Customer service
Website
Billing Practices
Diversity of Products or Services
Staff
  • Extremely friendly 1
  • Friendliness of my agent 1
  • In words 1
  • Initial customer service 1
  • Overall claim agent alex was very nice 1

Customers don't like

  • Retaliated2
  • Customer service2
  • Not good communication2
  • Travelers ability to comply with agreements law or decency1
  • Unethical1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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