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Humana

Insurance
  • 1 ISSUES RESOLVED
  • 443 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $14.2K AVERAGE LOSS
1.4
Customer service
Billing Practices
Staff
Reliability
  • Prescription drug coverage 4
  • Very little about humana 3
  • Silversneakers fitness 2
  • Doctor 2
  • Attitude of agents on the phone 2

Customers don't like

  • Customer service21
  • Misleading plan coverage9
  • Health coverage5
  • Price4
  • Incorrect marketing information4
Delete
  • 0 ISSUES RESOLVED
  • 21 TOTAL REVIEWS
  • $75.6K CLAIMED LOSSES
  • $10.8K AVERAGE LOSS
1.4
Customer service
Billing Practices
Staff
Reliability
  • Sales rep they fired 1

Customers don't like

  • How adjuster made us feel as if we were being dishonest1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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