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Humana

Insurance
  • 1 ISSUES RESOLVED
  • 414 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $14.7K AVERAGE LOSS
1.4
Customer service
Website
Billing Practices
Diversity of Products or Services
Staff
  • Prescription drug coverage 4
  • Agrivating 2
  • Attitude of agents on the phone 2
  • Doctor 2
  • Very little about humana 2

Customers don't like

  • Customer service11
  • Misleading plan coverage9
  • Health coverage5
  • Incorrect marketing information4
  • Price4
Delete
  • 0 ISSUES RESOLVED
  • 187 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
1.3
Customer service
Website
Billing Practices
Diversity of Products or Services
Staff
  • Not a dam thing 3
  • Price 3

Customers don't like

  • Attitude of representatives5
  • Carefree attitude3
  • No communication on claim3
  • Customer service nor the efficiency of the staff2
  • Non payment2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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