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Humana

Insurance
  • 1 ISSUES RESOLVED
  • 401 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $14.7K AVERAGE LOSS
1.4
Customer service
Website
Billing Practices
Staff
Reliability
  • Prescription drug coverage 4
  • Very bad 3
  • Attitude of agents on the phone 2
  • Very little about humana 2
  • Doctor 2

Customers don't like

  • Customer service20
  • Misleading plan coverage16
  • Being lied to10
  • Health coverage10
  • Price6
Delete
  • 2 ISSUES RESOLVED
  • 401 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $13K AVERAGE LOSS
1.4
Customer service
Website
Billing Practices
Staff
Reliability
  • Go find another insurance company quick as they do not pay 5
  • To angry to answer this 5
  • Simple to join 4
  • None 3
  • How they handeled a claim when i was hit by a progressive driver 2

Customers don't like

  • Every thing7
  • Customer service7
  • Claim process6
  • Lie about coverage6
  • Poor service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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