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Humana

Insurance
  • 1 ISSUES RESOLVED
  • 434 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $14.3K AVERAGE LOSS
1.4
Customer service
Website
Billing Practices
Diversity of Products or Services
Staff
  • Prescription drug coverage 4
  • Very little about humana 3
  • Silversneakers fitness 2
  • Doctor 2
  • Attitude of agents on the phone 2

Customers don't like

  • Customer service12
  • Misleading plan coverage9
  • Health coverage5
  • Price4
  • Incorrect marketing information4
Delete
  • 0 ISSUES RESOLVED
  • 36 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $20.5K AVERAGE LOSS
1.9
Customer service
Website
Billing Practices
Diversity of Products or Services
Staff
  • Professional 1
  • Income opportunity 1
  • Ethical and suitability 1
  • Development and supportive 1
  • Challenge 1

Customers don't like

  • Fallacious advice from a completely uninformed staff2
  • Very poor customer service1
  • Unethical1
  • Too expensive1
  • Selection process of hiring is not of quality at times1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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